ATM wouldn’t allow me to withdraw money. Went to another PNC and it worked. Won’t be coming back
DI
Dr. Jackie L. McDonald II
Aug 5, 2025
3.0
I walked into this branch today, 5 Aug 2025, o/a 2:35PM. I was the only customer at the time, so I find it very awkward that the associates watched me enter and fill out a deposit slip, but not one person greeted me. Tyler stood and stared at me, did not say one word.The other two individuals did the same thing. As a 5+ year business account holder, I would like to know why did they decide that greeting me was not a priority?
I am disappointed and I recommend you review the cameras and address the underlying issue.
Thanks
RB
Rays Bak
Dec 20, 2022
1.0
Worst bank ever
RA
Rose Al-nashaar
Mar 8, 2019
5.0
I left Wells Fargo after having an account with them for about 12 years for BBVA. And the manager Sam has been amazing!! My experience here for the past year has been nothing but positive. Sam has really gone out of his way to help me every time I’ve needed it! I’ve never experienced such excellent customer service like this with a bank before until now.
LJ
laura joy
Feb 20, 2018
1.0
They take forever. Slowest bank. They'll help other customers even if you get in the drive in first. I had a few deposits, not large or complicated and it took an hour!
What are the regular business hours of PNC Bank at 2946 S Mason Rd, Katy, TX?
PNC Bank is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Does this PNC Bank location offer drive-through services?
Yes, the PNC Bank branch at 2946 S Mason Rd has drive-through services available Monday through Friday from 9:00 AM to 5:00 PM.
Can I schedule an appointment at PNC Bank online?
Yes, you can schedule an appointment online using their scheduling link: https://www.pnc.com/en/apps/appointment-setting/schedule-appointment.html?questionId__propid=DSA_ExtDir&locationid=pnc07107479&lnksrc=branch-listing-appointment
What banking products and services does PNC Bank offer at this branch?
PNC Bank offers Checking, Savings, Online Banking, Bill Pay, Credit Cards, Auto Loans, Home Equity loans, Mortgage services, and Investments at this location.
Is this PNC Bank location accessible for customers with disabilities?
Yes, this branch provides wheelchair accessible entrances and parking to ensure accessibility.
Does PNC Bank offer services in languages other than English?
Yes, the PNC Bank branch offers services in Spanish to better assist customers.
Are there any nearby restaurants where I can grab a meal before or after visiting PNC Bank?
Yes, nearby restaurants include Sushi Neato (Japanese cuisine), Loves Dumpling House (Chinese cuisine), Bolli Brothers Pizza, Terraforno Wood Fired Pizza Ovens, and Deli's Cafe offering Venezuelan dishes.
What other banks or ATMs are located near this PNC Bank branch?
Nearby financial institutions include BBVA Bank and other PNC ATMs, providing additional banking and ATM access.
Are there any nearby health or wellness centers near PNC Bank?
Yes, HealthSource Chiropractic & Progressive Rehab, HealthSource Chiropractic of Katy, Golden Dental Group, and Footworks Boutique Spa & Massage are nearby for health and wellness needs.
How can I contact PNC Bank at this location by phone?
You can reach PNC Bank at 2946 S Mason Rd by calling their main phone number at +1 713-867-2710 or toll-free at +1 888-762-2265.