PNC Bank

2.7
61 reviews
PNC Bank Logo. Brilliantly Boring Since 1865

About

BankATM
We’ll keep your money boring so your life doesn’t have to be. PNC Bank. Brilliantly Boring since 1865

Details

  • Requires appointmentNot available
  • Drive-throughAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

PNC Bank
7770 N Macarthur Blvd, Irving, TX
75063, United States

Hours

Reviews

2.7
61 reviews
5 stars
22
4 stars
2
3 stars
3
2 stars
4
1 star
30
  • DD
    DPERU
    Sep 10, 2025
    1.0
    I am extremely disappointed with the service I have received regarding my account issue. Despite calling customer care five times and visiting the branch in person to provide all requested information, my account fund transfer remains on hold. I was assured that the issue would be resolved within 48 hours, yet no progress has been made. The repeated delays and the rude behavior I have encountered from your online representatives are unacceptable. Please release my funds immediately. Once my money is returned, I intend to close my account due to this experience. I expect an urgent response and confirmation that this matter is being prioritized.
  • NK
    Nutan Katapally
    Sep 2, 2025
    1.0
    My recent visit to this PNC branch was incredibly frustrating. I was kept waiting for over an hour by the head of the branch (I believe he is a VP), even though he wasn't helping another customer. Instead of working, he spent the entire time chatting with someone. After waiting patiently for more than an hour, we decided to leave. His lack of professionalism and disregard for our time was completely unacceptable.
  • AW
    Aerial Ward
    Aug 2, 2025
    1.0
    The only time I've ever experienced bad customer service with a sprinkle of racism was at this particular branch location.
  • GG
    Gojko Gardasevic
    Jul 10, 2025
    1.0
    Lazy they do t respect other people’s time
  • YT
    Yasaswini Tirumalasetti
    Jun 26, 2025
    5.0
    Excellent Service – Smooth and Supportive Account Opening Experience I recently opened an account at [PNC Bank], and I couldn’t be more pleased with the service I received. From the moment I walked in, the staff was welcoming, professional, and incredibly helpful. Cherie Moore guided me through each step of the process with patience and clarity, making what could have been a confusing experience feel simple and stress-free. A special thanks to Cherie Moore, who went above and beyond to ensure everything was handled efficiently. She answered all my questions thoroughly, explained the account features clearly, and made sure I was comfortable and informed throughout. It’s rare to find such personalized and attentive service these days, and I truly appreciate the time and effort she took to help me. I highly recommend to anyone looking for reliable and customer-friendly banking services! Thank you once again!

Frequently Asked Questions About PNC Bank

What are the operating hours of PNC Bank at 7770 N Macarthur Blvd, Irving, TX?

PNC Bank is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.

Does PNC Bank provide drive-through service at this location?

Yes, the PNC Bank location at 7770 N Macarthur Blvd has drive-through service available Monday through Friday from 9:00 AM to 5:00 PM, and Saturdays from 9:00 AM to 1:00 PM.