Excellent Service – Smooth and Supportive Account Opening Experience
I recently opened an account at [PNC Bank], and I couldn’t be more pleased with the service I received. From the moment I walked in, the staff was welcoming, professional, and incredibly helpful. Cherie Moore guided me through each step of the process with patience and clarity, making what could have been a confusing experience feel simple and stress-free.
A special thanks to Cherie Moore, who went above and beyond to ensure everything was handled efficiently. She answered all my questions thoroughly, explained the account features clearly, and made sure I was comfortable and informed throughout.
It’s rare to find such personalized and attentive service these days, and I truly appreciate the time and effort she took to help me. I highly recommend to anyone looking for reliable and customer-friendly banking services!
Thank you once again!
DS
Devin Singh
May 27, 2025
1.0
Everytime I have to wait forever to see a cashier. Go to another branch. Literally looking at switching banks because of this. Its poorly ran.
AS
Alex Stine
Jun 9, 2022
5.0
Went in to get some cash out of my account and service was great. For the fairly limited staff this branch has, very efficient.
HR
Hina Rashid
Nov 22, 2021
1.0
Worst bank ever: I had an appt at 1230 and had to leave at 2pm without getting seen. Poorly staffed: they do not care or value you or your time.
AO
Angie Odom
Dec 24, 2018
1.0
Worst experience with a bank ever. Went in to close accounts, removed all funds and then 6 months later there are all sorts of fees as they didn’t actually close the account but left it open charging me each month. Horrible customer service, won’t let you do wire transfers over a certain amount, charges you when you move more than a certain amount from savings to checking. Folks at the corporate office say they can’t help either that it is the branch’s responsibility. Horrible bank will never do business with them again and recommend everyone avoid!
What are the operating hours of PNC Bank at 7770 N Macarthur Blvd, Irving, TX?
PNC Bank is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Does PNC Bank provide drive-through service at this location?
Yes, the PNC Bank location at 7770 N Macarthur Blvd has drive-through service available Monday through Friday from 9:00 AM to 5:00 PM, and Saturdays from 9:00 AM to 1:00 PM.
What financial products and services does PNC Bank offer at this Irving location?
PNC Bank offers checking and savings accounts, credit cards, auto loans, home equity, mortgage services, investments, online banking, and bill pay services.
Is it necessary to schedule an appointment before visiting PNC Bank in Irving, TX?
No, appointments are not required to visit PNC Bank, but you can schedule one online if preferred.
Does PNC Bank provide any accessibility accommodations at this branch?
Yes, the branch offers wheelchair-accessible entrance and parking to accommodate customers with disabilities.
What special promotions does PNC Bank currently offer for new customers?
PNC Bank is offering a new customer promotion where you can earn up to $400. More details are available on their website.
What are some nearby dining options customers can visit before or after their banking at PNC?
Nearby restaurants include Chipotle Mexican Grill, McRowd Restaurant, Bombay Chopstix, Potbelly Sandwich Shop, Wendy's, Chick-fil-A, and The Halal Guys, offering a variety of cuisines from fast food to Asian and Mediterranean dishes.
Are there other banks or financial service providers near PNC Bank in Irving?
Yes, nearby financial institutions include Origin Bank and Mariner Finance, which offer banking, investing, and mortgage brokerage services.
What retail stores are close to PNC Bank where customers might shop?
Customers can visit nearby retail stores such as dressbarn for clothing, See's Candies Chocolate Shop for sweets, Sally Beauty for beauty supplies, and Gold N Carats for jewelry and fashion accessories.
How can I contact PNC Bank or access their mobile banking apps?
You can contact PNC Bank at +1 972-705-2864 or toll-free at +1 888-762-2265. Their mobile banking app is available for download on both iOS and Android platforms.
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