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Founded by Dallas teachers in 1931, CUTX is a top-rated credit union with 150K+ members. As a member-owned, not-for-profit institution, we prioritize your success. Enjoy competitive rates, expert guidance, & personalized financial services. Grow your wealth with the best CD rates, secure IRAs, & savings accounts. Achieve goals with flexible auto loans, personal loans, home equity lending, & mortgages. Drive your company with our business banking & lending solutions. Empower your community—we invest in & partner with local nonprofits benefiting Texans in need. Bank online or locally at branches spanning DFW & East Texas, plus use 80K+ surcharge-free ATMs nationwide through Allpoint & MoneyPass. Join us and experience banking with purpose.
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3.5
122 reviews
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- MSMustashar SayyedNov 17, 20251.0Two weeks ago, I contacted Credit Union of Texas regarding an out-of-state, individual-to-individual vehicle purchase. I spoke with an employee named Ryan Melton and confirmed multiple times that CUTX could handle this type of transaction. Because I had previously financed two vehicles through CUTX with good experiences, I trusted the information he provided. I explained to Ryan that I was leaving the country soon and needed the process completed as quickly as possible. He assured me everything could be handled. After that, communication became extremely poor. I repeatedly had to call him for updates, and each time he said he would call back, but he never did. It was later confirmed that CUTX does not support out-of-state individual-to-individual purchases. Despite that, Ryan continued to tell me everything was fine. His own manager informed him on November 13th that the loan could not be done, yet when I spoke to Ryan the next day, he claimed everything was approved and that he was just finishing paperwork. He promised to call me back, but again never followed through and then took the day off. When I called CUTX today, I was told the application had been declined and that Ryan had known for days but failed to inform me. The manager confirmed this directly. I have had positive experiences with CUTX in the past, but this situation involved being misled, having my time wasted, and receiving extremely poor communication and customer service during a time-sensitive process. Because of this, I will not be doing business with CUTX again.
- DEDallas EbonixNov 13, 20251.0This is honestly the absolute worst bank or credit union I have ever had. Its so bad I dont have the energy or time to type it all out
- SSSteven SaracinoNov 6, 20251.0Think twice before opening an account here. When you call for a question or issue, average wait time to speak to someone is generally 20-30 minutes. But, if you select new account they answer the phone right away. Once they figure out youre a customer, they put you back on hold. Im about to shift my money back to Chase bank.
- LCLeah CantrellOct 30, 20255.0Alan is super helpful and friendly! He made everything so easy to understand and makes sure everything was properly arranged.
- DDDurgamOct 14, 20251.0Manger is bad the staff eve worst!
Frequently Asked Questions About Credit Union of Texas
What is Credit Union of Texas and when was it established?
Credit Union of Texas is a member-owned, not-for-profit credit union founded by Dallas teachers in 1931, prioritizing member success through personalized financial services.
Where is Credit Union of Texas located?
The main branch of Credit Union of Texas is located at 6911 N MacArthur Blvd, Irving, TX 75063, United States.
What are the operating hours of Credit Union of Texas?
Credit Union of Texas is open Monday through Friday from 9:00 AM to 6:00 PM, Saturdays from 10:00 AM to 2:00 PM, and is closed on Sundays and all major holidays.
What languages are supported at Credit Union of Texas?
Credit Union of Texas offers services in both English and Spanish to accommodate diverse members.
What types of financial products and services does Credit Union of Texas provide?
They offer competitive rates on CDs, IRAs, savings accounts, auto and personal loans, home equity lending, mortgages, and various business banking solutions.
How can I access Credit Union of Texas online or via mobile apps?
You can bank online through their website and use their mobile apps available on Android and iOS devices for convenient access.
What social media platforms is Credit Union of Texas active on?
They have active profiles on LinkedIn, Facebook, Twitter, Instagram, and YouTube to keep members informed and engaged.
What nearby amenities can I visit before or after banking at Credit Union of Texas?
Nearby you can visit Grand Nail Salon for beauty services, Pollo Tropical or Shake Shack for dining, and Whole Foods Market for grocery shopping.
Are there nearby medical providers close to Credit Union of Texas?
Yes, several medical providers like Derek Haas, MD, MyoCore - Las Colinas, and USMD Macarthur Clinic are located nearby for your health and medical needs.
What options are available nearby for beauty and salon services near Credit Union of Texas?
You can visit Blo Blow Dry Bar, LunchboxWax Las Colinas, and Radiant Waxing for various hair and beauty salon services.