First National Bank of Huntsville

Reviews

• TT

  TheMCA200

  Jul 22, 2024
  5.0
  Love my bankers here!
• JW

  Julia Walsh

  Jun 5, 2023
  5.0
  Ms. Samuels helped me recently in the lobby. She is extremely knowledgeable and quick thinking. I've been banking here since the 1980s and she is a breath of fresh air.
• CL

  Candice Loebsack

  Jan 14, 2023
  1.0
  Do not use the automatic bill pay for this bank. They do not distribute payments, even after calling them, This cost my college students in late rent payments.
• CB

  Christina Broadway

  Jan 5, 2023
  1.0
  Terrible. You're charged a fee just for having an account. Anytime we travel, they shut our cards off even though we've called them beforehand to let them know we'll be making unusual purchases. We had to open another account at another bank so we wouldn't keep getting stranded with no access to our money. We decided to use our account as a backup rather than primary account since we were having so many issues, but then we got locked out of our savings account because we didn't use it enough. What kind of institution forces you to use a savings account on a regular basis? Bizarre. The customer service is abhorrent. We had to jump through so many hoops and spend HOURS on the phone just to access our own money. The workers are generally not polite or helpful. The online banking is awful. Overall, we tried to stick it out because we wanted to be able to easily transfer $ to our elderly family members who use this bank, but it was an absolutely terrible experience.
• MM

  Mauro

  Jul 3, 2018
  1.0
  I've received better support and service from a bank in third world countries.