Horrible first time experience at this branch location! Made an appointment to open a business account online to only get there and was advised they had no open slots for today. Nobody has time to waste! This was a total turn off PNC, taking my business elsewhere!!
BS
Brandon Stephens
Jun 2, 2023
5.0
Austin is awesome! He took care of all my needs and was super helpful! Highly recommend this branch!
RC
Raquel Castro
Dec 19, 2022
1.0
When I walked in I was greeted by a older American woman asking what I needed. I said I need to cash a check. She asked if I had an account. I said no and she said she cannot do a cashiers check for a non member. I said again I’m here to cash a check. And she said yet again that I could not do a cashiers check. It seemed she was just coming from a place of no and not really listening to what I was saying. I once again said I needed to cash a check and she said well it HAS TO BE A PNC check and I said yes it is. She then said that the teller could help me and that it would be a 2% fee which I was ok with. As I waited another woman walked up from her desk and asked if I needed teller services or a banker. I said I’m trying to cash a check and she smiled and turned her back to walk away. The teller, a young African American/Hispanic man, was kind, polite, and assisted me through the process. Honestly this young man was the only positive experience I had there. I bank with Chase but had a refund check from my college from PNC. I was affirmed to why I bank with Chase and I honestly feel sorry for anyone who has to deal with this bank specifically this location. Yes I may not have an account but I am a customer with your bank money and at least deserve to be treated with decency. Also if there are two people sitting at their desks doing nothing maybe there are too many people on shift and the bank could save some money by cutting their schedule. Happy Holidays.
BB
Brandon Baker
Sep 13, 2019
1.0
This is the worst bank I have been to. I tried to go in and they only had 1 teller inside, waited for 5 mins and then went to the drive through... took another 10 mins all to deposit a minor amount of cash. Do yourself a favor and drive the extra 5 mins to the next one it will be faster in the long run
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