I am pregnant and have a bank account with pnc. Although i was not making a transaction the guy inside made sure to let me know it was a clear it was not a public restroom. Disappointing
EB
Ed Burns
Sep 12, 2025
5.0
Moving to a new city can be overwhelming, but thanks to Rosie, my banking transition was absolutely effortless. From the moment I walked in, Rosie was incredibly accommodating, knowledgeable, and genuinely kind. She took the time to understand my needs, walked me through every step of setting up my accounts, and even offered helpful tips tailored to my new neighborhood.
Her professionalism and personal touch made me feel instantly at home. Rosie didn’t just help with banking — she made me feel like a valued member of the community. It’s rare to find someone so dedicated to making things easy and stress-free, and I’m truly grateful for her support.
If you’re new to town or just looking for outstanding service, Rosie is the person you want to work with. She’s a gem!
JS
Julie Smith
Apr 15, 2024
1.0
My rating is not about the workers. It's about the fact that this bank doesn't actually have people in the bank who can do teller work. You have to use a machine between the lobby and outside with a a video teller. I have no problem with the idea of a video teller except that no one can see what's going on in this little extra area that has doors on either side one side to the lobby on one side to outside. If you're depositing a cashier's check as I was or cash it doesn't feel super secure. I had no idea that was going to be the case until I got there because the location is listed as having tellers. They should move that machine into the lobby. The explanation was that it's available after hours which makes it even less secure.
What are the operating hours of PNC Bank at 3948 Westheimer Rd, Houston?
PNC Bank at 3948 Westheimer Rd, Houston is open Monday through Friday from 9:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.
Does PNC Bank Highland Village offer wheelchair-accessible facilities?
Yes, PNC Bank Highland Village has a wheelchair-accessible entrance and parking to accommodate customers with disabilities.
Which banking services and products are available at PNC Bank Highland Village?
PNC Bank offers Checking, Savings, Online Banking, Bill Pay, Credit Cards, Auto Loans, Home Equity, Mortgage, and Investments at this location.
Can I schedule an appointment for services at PNC Bank Highland Village?
Yes, you can schedule an appointment online through their appointment setting link to ensure personalized service.
Does the PNC Bank Highland Village branch provide instant debit card availability?
Yes, the branch offers instant debit card availability along with other services like WiFi, video banking machines, and safe deposit boxes.
What are some nearby places to visit around PNC Bank Highland Village?
Nearby places include Lush Cosmetics Houston - Highland Village, Victoria's Secret, and Charlotte Tilbury for beauty and retail needs, as well as Numero28 Highland Village for dining options.
Which nearby dining options are available around PNC Bank Highland Village for a meal after banking?
You can enjoy meals at nearby restaurants like Numero28 Highland Village (Italian), Drexel House Eatery and Wine Bar (bistro), RA Sushi Bar Restaurant, and Benihana (Japanese).
Are there retail stores near PNC Bank Highland Village for shopping?
Yes, retail stores nearby include Victoria's Secret, Banana Republic, Francesca's boutique, and Bobbles & Lace for a variety of clothing and accessories.
Does PNC Bank Highland Village offer safe deposit boxes and other cash services?
Yes, the branch offers safe deposit boxes, cashier's checks, wire transfers, and other onsite services for your banking needs.
How can I access PNC Bank Highland Village digital services on my mobile device?
You can download the PNC Mobile Banking app from the Apple App Store or Google Play Store to manage your accounts on your smartphone.