PNC Bank

Reviews

• ZO

  Zevulun Oz-Ruach

  Oct 15, 2025
  1.0
  ⭐☆☆☆☆ Extremely Frustrating Experience with PNC Bank I was a PNC Bank customer for only a few months, and it was a constant headache. I repeatedly had issues accessing my own money and getting deposits processed properly — even guaranteed funds like cashier’s checks. Their fraud team frequently locks your account for unclear reasons, leaving you unable to access your money for days. PNC also places random holds on deposits, even when they’re from legitimate, verified sources, and demands excessive paperwork or receipts for simple transactions. It often feels like they treat you with suspicion just for trying to use your own money. After dealing with so many issues, I decided to close my account — but even that turned into another problem. They deliberately forced me to delay closing my account, creating more unnecessary obstacles and wasting more of my time. While I’ll say that the in-branch staff are polite and try to help, they’re limited by an inefficient and overly cautious system that makes everyday banking incredibly frustrating. If you value easy access to your funds and consistent service, I strongly recommend going to another bank. PNC’s processes make you feel powerless over your own money. Be very careful before banking here. _____________________ ⭐☆☆☆☆ Experiencia extremadamente frustrante con PNC Bank He sido cliente de PNC Bank durante unos pocos meses, y ha sido una experiencia llena de problemas. He tenido repetidas dificultades para acceder a mi propio dinero y para que se procesen correctamente los depósitos, incluso los fondos garantizados como cheques de caja. Su equipo de fraude bloquea las cuentas con frecuencia por razones poco claras, dejándote sin acceso a tus fondos durante días. Además, PNC coloca retenciones aleatorias en los depósitos, incluso cuando provienen de fuentes legítimas y verificadas, y exige una cantidad excesiva de documentos o recibos para transacciones simples. Se siente como si te trataran con sospecha solo por intentar usar tu propio dinero. Después de tantos inconvenientes, decidí cerrar mi cuenta, pero incluso ese proceso fue complicado. El banco me obligó a retrasar el cierre de mi cuenta a propósito, poniéndome más trabas innecesarias y haciéndome perder aún más tiempo. Aunque debo reconocer que el personal dentro de las sucursales es amable y trata de ayudar, están limitados por un sistema ineficiente y excesivamente cauteloso que hace que la banca diaria sea una pesadilla. Si valoras tener acceso fácil a tu dinero y un servicio confiable, te recomiendo buscar otro banco. Los procesos de PNC te hacen sentir sin control sobre tu propia cuenta. Ten mucho cuidado antes de abrir una cuenta aquí.
• AE

  Ann Eason

  Sep 15, 2025
  5.0
  I just want to say that the staff at this location is fantastic. Mirna has taken such good care of us for the last 2 years. Today was just another huge example of her personal service & her kindness when I was having a bad day to say the least she toook time to help me in a very kind manner
• HW

  Houston Wellfort

  Jan 15, 2025
  1.0
  Understaffed and non effective.
• CL

  Christoff Leflore

  Aug 11, 2024
  1.0
  I stopped by on Friday to see if it were possible to cash a check I received from the state here. Originally I have an account with navy federal which happens to be around the corner from them. I wasn’t able to cash with navy federal due to me not being able to have the funds immediately due to verification … So I decided to stop by PNC BANK to see if I could get better assistance since I got no help from navy.(I am a black 25 year old male) I walked in the bank and behind the desk was a short white male with dark hair and had freckles or white pimples under his eyes, he rudely told me that the reason my bank wouldn’t cash the check was because no money was in my bank account to cash it. (Him the employee of PNC not knowing they never looked my account up to even cash it in the first place )After asking him if they could cash it and if not where could I go ,this is the response he gave me . He was telling me in a mocking way because I was trying to cash a fema check I received to replace groceries lost during hurricane Beryl. I was embarrassed of his response due to guest being in the area and his coworker this should not happen to anyone that could be a potential customer of this business
• LV

  Lavaun Maligie (vaungie)

  Jul 24, 2023
  4.0
  It's a bank.

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