PNC Bank

2.9
34 reviews
PNC Bank Logo. Brilliantly Boring Since 1865

About

BankATM
We’ll keep your money boring so your life doesn’t have to be. PNC Bank. Brilliantly Boring since 1865

Details

  • Requires appointmentNot available
  • Drive-throughAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

PNC Bank
12335 FM 1960 Rd W, Houston, TX
77065, United States

Hours

Reviews

2.9
34 reviews
5 stars
14
4 stars
2
3 stars
0
2 stars
3
1 star
15
  • RC
    Robyn Carey
    Aug 18, 2025
    5.0
    Helpful and quick service.
  • BS
    Bianca Sandoval
    May 10, 2022
    1.0
    I would NOT recommend this branch nor this bank for a small business account if you're looking for a bank that's there when you need them. When I opened my account last year, it was still BBVA and didn't run into issues. Ever since it's changed to PNC, a manager is almost never available, a manager is required to open a business savings account which I've been trying to do for 3 months. Every time I call, the manager is away and I'm told I'll receive a call back and never do. I've been with larger banks in the past like Chase and BOA and have never had this kind of issue. I have two bizs and can't use the same bank for each. The staff here is also not very accommodating or friendly to work with. There's a valid reason why this bank has 2.5 stars. Hopefully higher up management will do better. Will be switching banks very soon.
  • BS
    Barcelona Samara
    Sep 4, 2018
    5.0
    Elsie Fong is the Vice President at BBVA Compass, FM1960 and she is the BEST!! She is very professional and helpful. I love banking with BBVA Compass!!
  • MP
    Michael Porter
    Oct 10, 2017
    1.0
    Deserves 0 stars but sadly that is not an option. BBVA is a 2 bit bank with a horrible customer service center. Not only that staffing is rude at several branches including this one they’re customer support Team is beyond rude and they will do anything and everything to be sure your money isn’t available they will put random holds on your funds and will overdraft fee you every chance they get.
  • CM
    corey m
    Oct 4, 2017
    1.0
    Worthless location; atm''s never work correctly; ate a check asked for a callback via their app and they have called me 13x and no one is on the line and it hangs up after 20 seconds. Filing formal complaint with the FDIC.

Frequently Asked Questions About PNC Bank

What are the regular operating hours of PNC Bank at 12335 FM 1960 Rd W, Houston?

PNC Bank is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 1:00 PM. The branch is closed on Sundays.

Does PNC Bank at this location have drive-through banking services?

Yes, the PNC Bank branch offers drive-through services Monday through Friday from 9:00 AM to 5:00 PM and Saturday from 9:00 AM to 1:00 PM.