I would NOT recommend this branch nor this bank for a small business account if you're looking for a bank that's there when you need them. When I opened my account last year, it was still BBVA and didn't run into issues. Ever since it's changed to PNC, a manager is almost never available, a manager is required to open a business savings account which I've been trying to do for 3 months. Every time I call, the manager is away and I'm told I'll receive a call back and never do. I've been with larger banks in the past like Chase and BOA and have never had this kind of issue. I have two bizs and can't use the same bank for each. The staff here is also not very accommodating or friendly to work with. There's a valid reason why this bank has 2.5 stars. Hopefully higher up management will do better. Will be switching banks very soon.
BS
Barcelona Samara
Sep 4, 2018
5.0
Elsie Fong is the Vice President at BBVA Compass, FM1960 and she is the BEST!! She is very professional and helpful. I love banking with BBVA Compass!!
MP
Michael Porter
Oct 10, 2017
1.0
Deserves 0 stars but sadly that is not an option. BBVA is a 2 bit bank with a horrible customer service center. Not only that staffing is rude at several branches including this one they’re customer support Team is beyond rude and they will do anything and everything to be sure your money isn’t available they will put random holds on your funds and will overdraft fee you every chance they get.
CM
corey m
Oct 4, 2017
1.0
Worthless location; atm''s never work correctly; ate a check asked for a callback via their app and they have called me 13x and no one is on the line and it hangs up after 20 seconds. Filing formal complaint with the FDIC.
What are the regular operating hours of PNC Bank at 12335 FM 1960 Rd W, Houston?
PNC Bank is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 1:00 PM. The branch is closed on Sundays.
Does PNC Bank at this location have drive-through banking services?
Yes, the PNC Bank branch offers drive-through services Monday through Friday from 9:00 AM to 5:00 PM and Saturday from 9:00 AM to 1:00 PM.
Can I make an appointment before visiting PNC Bank?
Yes, you can schedule an appointment online through the PNC Bank appointment setting website or via their mobile app.
What banking products are available at this PNC Bank branch?
The branch offers Checking, Savings, Online Banking, Bill Pay, Credit Cards, Auto Loans, Home Equity, Mortgage, and Investment services.
Are there accessibility features at PNC Bank such as wheelchair access?
Yes, this PNC Bank branch has a wheelchair-accessible entrance and parking, ensuring accessibility for all customers.
Is the PNC Bank branch FDIC insured?
Yes, PNC Bank is an FDIC-insured institution, providing security for your deposits.
What languages are spoken at PNC Bank for customer service?
PNC Bank offers customer service in English and Spanish to accommodate different language needs.
Are there any popular dining options near the PNC Bank branch?
Yes, nearby dining options include Taco Bell, Chick-fil-A, Raising Cane's Chicken Fingers, Freddy's Frozen Custard & Steakburgers, Domoishi Sushi & Hibachi, and Panera Bread. You might enjoy a meal before or after your banking visit.
What other banks or ATMs are located near PNC Bank?
Nearby banking institutions and ATMs include BBVA Bank, Chase Bank, and multiple PNC ATMs, which can be convenient if you need alternative banking services or cash access.
Are there other services near PNC Bank that might be helpful?
Yes, nearby services include BioLife Plasma Services for donation, Walmart Grocery Pickup and Delivery, Walmart Pharmacy, and Thrive Pet Healthcare - Eldridge, providing a variety of options near the bank.