Worst customer service EVER! This branch is a minimum 20+ mins for a teller. If they moved any slower, it would be in reverse. Yesterday was my last straw. I was with BBVA over 20yrs before PNC took over. Tried to make a deposit at the ATM, of course it was broken again. Ugh... I have to go in. After waiting 20mins while the supervisor watched her 1 teller taking care of a line of customers. I realize I grabbed my expired license. I went to my vehicle to get it and upon returning, she closed and locked the door in my face. I said you know I've been in there and she gave me the shew away hands. She smiles and gives me a sarcastic wave. I literally could not believe it. I called PNC customer service immediately and made a report. Today at 455pm I will withdraw every penny in my account and will re-mortgage my HELOC with a company that cares somewhat for their customers. I will no longer be banking with PNC. If you are wise, you wont either. You've been warned.
LH
Laura Harrel
Dec 3, 2022
4.0
Not as knowledgeable as some branches. Friendly though.
OC
Oscar Coello
Jul 22, 2022
1.0
There card reader don't work every time I go to pay a bill then I have to use their ATM and spend $3.75 to pull money out. Just cuz their card reader don't work.. Bank takes more money than we supposed to pay...plz fix it....
BK
Barry King
Oct 27, 2021
1.0
I’m a former customer of BBVA which is now PNC PLEASE DO NOT BANK WITH PNC this bank has no perks BBVA was a much better bank by itself never needed to merge customer was ok but BBVA had far more perks for customers PNC BANK has no perks for banking with them you they do not protect your funds they will not cover overdraft payments they WILL allow any merchant to debit your account if you’re a previous BBVA customer the customer service reps are completely incompetent
What are the operating hours of PNC Bank in Grand Prairie?
PNC Bank in Grand Prairie is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays.
Does PNC Bank offer services in Spanish?
Yes, PNC Bank offers services in Spanish to assist Spanish-speaking customers.
What financial products does PNC Bank provide?
PNC Bank offers checking, savings, online banking, bill pay, credit cards, auto loans, home equity, mortgage, and investment services.
Is PNC Bank wheelchair accessible?
Yes, this location has a wheelchair accessible entrance and parking for customers with mobility needs.
Can I schedule an appointment with PNC Bank online?
Yes, you can schedule an appointment online using their appointment setting link available on their website.
Does PNC Bank provide instant debit card availability?
Yes, PNC Bank offers instant debit card availability as part of their services.
What nearby restaurants can I visit before or after my appointment at PNC Bank?
Nearby restaurants include Zaza Pizza & Lounge, Zaza Cafe Kabob & Gyro Grill, El Viejón (seafood), Jimmy's Big Burgers, Yes Buffet (Chinese/Asian), and Paleteria El Kiosko (Mexican ice cream and smoothies).
Are there any nearby automotive services to PNC Bank in Grand Prairie?
Yes, services like Blandin Wholesale car dealership and SpeedClean Car Wash are close to PNC Bank for your automotive needs.
Where can I find nearby healthcare services near PNC Bank?
Legacy Dental of Grand Prairie and Pioneer Testing (family practice doctor) are nearby healthcare options near PNC Bank.
Are there nearby places for financial or insurance services around PNC Bank?
Nearby financial and insurance services include Solid Tax Services, Matrix Insurance & Services, All Americas Insurance, as well as the LibertyX Bitcoin ATM for currency exchange.
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