PNC Bank

2.3
52 reviews
PNC Bank Logo. Brilliantly Boring Since 1865

About

BankATM
We’ll keep your money boring so your life doesn’t have to be. PNC Bank. Brilliantly Boring since 1865

Details

  • Requires appointmentNot available
  • Drive-throughAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

PNC Bank
1807 E US Highway 377, Granbury, TX
76049, United States

Hours

Reviews

2.3
52 reviews
5 stars
14
4 stars
1
3 stars
4
2 stars
2
1 star
31
  • GM
    Gabriela Martinez
    Nov 14, 2025
    1.0
    Opened a business account and the “experienced financial advisor” overlooked important incorrect documentation. Horrible communication from the start. After a couple of weeks of poor communication with same advisor I agreed to close the account only to just now, find out almost 2 months later the account was never closed. Don’t not recommend!
  • TH
    T H
    Oct 23, 2025
    1.0
    This is the most disrespectful bank and maybe service in general I have ever experienced. No one wears a name tag so they can act rude and insult you to your face. I have never seen such hostility for desposting a check because the atm is full. other teller was being rude to a neighboring customer in other line also. I am seriously considering changing my bank do to the experience I had today. Irrgardless these people should and need to be corrected for how they act. completely unacceptable.
  • JK
    Jay Keeney
    Sep 9, 2025
    1.0
    Awful service, people rude
  • AA
    April
    Aug 14, 2025
    2.0
    Opened a business account at this location and then billed the customer using the online invoice banking. Funds are “frozen” by a third party vendor (BILL.COM). Funds are not available for work needing completed. This is impacting business and customer relations. The account has only been open a week and already have a case manager on this issue. Apparently it has been escalated but nobody can say why or when the funds will be released. Called vendor and they are overseas and hang up on you. A week later and we have no answers and no money to complete work needed. Online account login does not work either. Account will be closed and this institution will never be used again.
  • SW
    Sandra Wilson
    Jan 8, 2022
    3.0
    I think PNC did a disservice to the employees during the transition. They should have taken over state by state possibly so they could send extra staff to help the local staff. I feel lots of compassion for the staff that went through the transition trying to assist everyone, especially since it appears so many left their questions to the very last minute and expected the staff to do so much for them that could be done on their own. Gaylyn is such an amazing person and works so hard to do all she can to help and patiently!

Frequently Asked Questions About PNC Bank

What are the regular banking hours for PNC Bank in Granbury, TX?

PNC Bank in Granbury is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays.

Does this PNC Bank location offer drive-through services?

Yes, the Granbury PNC Bank branch offers drive-through services during their regular hours.