Opened a business account and the “experienced financial advisor” overlooked important incorrect documentation. Horrible communication from the start. After a couple of weeks of poor communication with same advisor I agreed to close the account only to just now, find out almost 2 months later the account was never closed. Don’t not recommend!
TH
T H
Oct 23, 2025
1.0
This is the most disrespectful bank and maybe service in general I have ever experienced. No one wears a name tag so they can act rude and insult you to your face. I have never seen such hostility for desposting a check because the atm is full. other teller was being rude to a neighboring customer in other line also. I am seriously considering changing my bank do to the experience I had today. Irrgardless these people should and need to be corrected for how they act. completely unacceptable.
JK
Jay Keeney
Sep 9, 2025
1.0
Awful service, people rude
AA
April
Aug 14, 2025
2.0
Opened a business account at this location and then billed the customer using the online invoice banking. Funds are “frozen” by a third party vendor (BILL.COM). Funds are not available for work needing completed. This is impacting business and customer relations. The account has only been open a week and already have a case manager on this issue. Apparently it has been escalated but nobody can say why or when the funds will be released. Called vendor and they are overseas and hang up on you. A week later and we have no answers and no money to complete work needed. Online account login does not work either. Account will be closed and this institution will never be used again.
SW
Sandra Wilson
Jan 8, 2022
3.0
I think PNC did a disservice to the employees during the transition. They should have taken over state by state possibly so they could send extra staff to help the local staff. I feel lots of compassion for the staff that went through the transition trying to assist everyone, especially since it appears so many left their questions to the very last minute and expected the staff to do so much for them that could be done on their own. Gaylyn is such an amazing person and works so hard to do all she can to help and patiently!
What are the regular banking hours for PNC Bank in Granbury, TX?
PNC Bank in Granbury is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays.
Does this PNC Bank location offer drive-through services?
Yes, the Granbury PNC Bank branch offers drive-through services during their regular hours.
Can I schedule an appointment at the PNC Bank Granbury branch?
Yes, you can schedule an appointment online through the PNC Bank appointment scheduling service.
What types of banking products does PNC Bank in Granbury offer?
PNC Bank offers products including checking, savings, online banking, bill pay, credit cards, auto loans, home equity, mortgage, and investments.
Is the PNC Bank in Granbury accessible for people with disabilities?
Yes, this location has wheelchair accessible entrances and parking to accommodate customers with disabilities.
Which brands and services are available at this PNC Bank location?
Available brands and services include Virtual Wallet, Checkready, Home HQ, Cash Flow Insights, Wealth Insights, S is for Savings, Grow up Great, Low Cash Mode, and Zelle.
Are there nearby places where I can dine or grab a snack after visiting PNC Bank?
Yes, nearby places include La Casa Snack Shop, a restaurant and diner, and The FROG Juice Co, a smoothie and health food bar.
What local entertainment or shopping can I visit near PNC Bank Granbury?
You can visit Kings Plaza, a shopping center and concert venue, or explore shops like Heron House Gallery and Town and Country Floral Gallery nearby.
Are there local services near PNC Bank that might assist with automotive needs?
Yes, nearby automotive services include Classic Chevrolet Buick GMC used car dealer, Discount Tire car dealer and repair, Exxon gas station, Circle K convenience store and gas station, and Pruitt Plumbing & Repair for plumbing services.
Does PNC Bank in Granbury support Spanish-speaking customers?
Yes, the Granbury PNC Bank location supports Spanish language services to assist Spanish-speaking customers.