PNC Bank

Reviews

• MB

  Michael Bereman

  Oct 9, 2025
  1.0
  Don’t let this happen to your family trust. My father chose PNC Bank for his trust. He passed away on Nov 15,2024. My sister was the trustee and me and my brother were successor trustees. When my sister wrote the checks from the trust account to distribute the inheritance, PNC Bank returned the checks and said they were “altered/fraudulent”. I was the first sibling that was returned and my bank (RBFCU) then cut off my access to my account. I notified the other siblings so they could warn their bank and avoid getting cut off. PNC Bank had a limit on wire transfers so my sister obtained a cashier check for me. I attempted to cash the cashier check in a PNC Bank branch and was told that they would not honor the cashier check. A bank that won’t honor their own cashier check is a crooked bank. Don’t let your loved ones have an account with PNC Bank. Report them to the Consumer Financial Protection Bureau.
• RW

  Raven's Wings

  Sep 13, 2025
  1.0
  I went to hoping to open a business account online it says open until 1pm but the door says closed Saturdays??? Make it make sense.
• SC

  stevie chatellier

  Aug 20, 2025
  2.0
  Have been a loyal PNC customer since 1990’s. Unfortunately I am closing all of my accounts with them because of their lack of honoring an interest rate on a 4 month CD. My renewal paperwork was mailed to address provided on their letter. They say they never received the renewal contract through the mail and only gave me .01% on my CD. There are plenty of other banks that have higher CD rates.
• MM

  Mariselle McKeon

  Jun 4, 2025
  1.0
  I opened the new account and deposited money. I needed access to my funds and they refused to give me the debit card early and said that they can take 30 days to let me have access to my deposit. This is after speaking to two branches that told me I should go to a certain branch and I made an appointment. I have never dealt with a bank as clearly incompetent as PNC. The Georgetown on Williams location specifically, we're very distrusting even though I had IDs, etc. They question me why I would need my debit card earlier. I needed to pay for my mom's nursing facility. I could even show them the proof that I needed to pay them. It did not matter, they refused to assist. They even question a cash deposit that I made to make sure that I actually did it in cash. Ridiculous. I do not recommend these awful people or this bank at all.
• KC

  Kelly Chafee

  Dec 10, 2018
  1.0
  Worst. Bank. Ever. The customer service is very poor and good luck getting anyone on the phone who speaks good English.

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