PNC Bank

2.3
26 reviews
PNC Bank Logo. Brilliantly Boring Since 1865

About

BankATM
We’ll keep your money boring so your life doesn’t have to be. PNC Bank. Brilliantly Boring since 1865

Details

  • Requires appointmentNot available
  • Drive-throughAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

PNC Bank
5445 N Garland Ave, Garland, TX
75040, United States

Hours

Reviews

2.3
26 reviews
5 stars
8
4 stars
0
3 stars
1
2 stars
0
1 star
17
  • TN
    Thanhthanh nguyen
    Nov 14, 2025
    5.0
    Robert Davis is professional and friendly.
  • AB
    amer badran
    Jan 23, 2025
    1.0
    Very poor service, and rude employees, I ask for manger and hr never wanted to get out of office . Never going back
  • GA
    Gucci 360 Aka Adrian
    Dec 20, 2022
    1.0
    This place and their staff is a joke. You go in there are 4 people working Yet they tell you no one can help. So why do you guys work here if you can’t help the customers looks like PNC hires unqualified team members. Things like this don’t happen at banks like chase or BOA I already have an account w them and it was a breeze……when expanding your banking portfolio goes wrong !!!! Actually the second branch I’ve walked in giving me the same info it’s feeling more like RACIALLY PROFILED due to how inviting they were to the other customers when came in didn’t wait in line and w greeted by name but I walked in and was asked what are you doing here like I don’t belong. Extremely disappointed this is one of the reasons I am doing the review all together and apparently I’m not the only person disgusted by this location
  • HH
    Holly Ho
    Nov 13, 2019
    1.0
    This is completely unacceptable. The service at this location is horrible. I went here for help, but one of the staffs there didn’t have any respect to me. I tried to talk nicely to her, but the way she talked to me just show how unprofessional and rude she is. She is not deserved even a star for rating. After torturing me by her words and her disdain, she said sorry, but it’s too late.
  • PM
    Plano Mom
    Mar 16, 2019
    1.0
    Absolutely horrible location. Manager is never there. Assistant Manager is a joke. Been a BBVA customer for 20 yrs and branch wouldn’t deposit a $20K money order - despite them confirming it was legitimate. Rude employees who are on a power trip to be difficult. And don’t switch to Spanish and talk about me. I understand every word you said. Avoid this location.

Frequently Asked Questions About PNC Bank

What are the regular business hours of PNC Bank at 5445 N Garland Ave, Garland, TX?

PNC Bank is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 1:00 PM. The bank is closed on Sundays.

Does this PNC Bank branch have a drive-through service?

Yes, there is a drive-through available at this location with the same hours as the main branch: Monday through Friday from 9:00 AM to 5:00 PM and Saturday from 9:00 AM to 1:00 PM.