Our Five-Point Approach
We know what it takes to be Texan. Our five-point approach sums up the principles.
HIGH-TOUCH
We believe that our customers are our most valuable asset
HIGH-TECH
We employ a traditional approach with a tech-savvy twist.
THE RIGHT THING
We’re committed to safe, sound, and profitable growth.
THE RIGHT WAY
We offer clean banking. It’s an easy concept, but it’s tough to find. It’s also the driver of our success.
FROM RIGHT HERE
Houston, Sugar Land, Clear Lake, Friendswood – It’s not just where we grew our business, it’s where we grew up.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.