Mrs. Hobbs was absolutely wonderful to work with! She took time out of her schedule to tend to my needs all the while she was answering phone calls and assisting other customers. I definitely recommend Mrs. Hobbs and PNC Bank. They are your go to!
JE
Justin Ellis
Sep 2, 2025
1.0
They are a trash bank
GH
Gabrielle Hewson
Aug 15, 2025
1.0
This location I’ve always dealt with extremely friendly tellers and I’m usually greeted at the door , made to feel welcomed . Today I experienced a different employee that was by herself unfortunately. I saw she was a bit overwhelmed. I made sure to be a little more expressive in my smile and even made a cute comment of how she’s running it by herself. Well she was not in the mood for me. I get it . We’re human. But the tone she had and the blank expression that remained on her face during our interaction rubbed me the wrong way. I could tell I was annoying her. She would also talk over me and cut me off. It just wasn’t a pleasant visit with her . She made me feel as if I was in the wrong being there. Again , she was alone and overwhelmed and I’m trying to be understanding of that.
EM
Earl Mullins
Apr 10, 2023
5.0
PNC customer service and interest rates are the best! After checking out all the local banks, I transferred my savings from one of the BIG banks (paying 1 percent interest) to PNC (paying 4 percent). I'm not talking about CDs....this is on your savings. It was a no brainer. Jessica, at the Sycamore School Rd annex, called me the other day to say they were raising my interest rate. Has your bank ever called you with good news like that? If you're with one of the BIG guys, you should go see Jessica today. Or, you could continue to let them use your money and pay you 1%.