Bank confidently. We are here for you.
First Heroes National Bank (FHNB), a division of First National Bank Texas, has stood apart as a leader in military banking. FHNB continues to be recognized by many around the world as the premier provider of banking services to the military community. We understand the banking needs of our service men and women and their families, and are proud to be your military bank. Recognized as the thirteen-time winner of the Department of the Army's coveted Military Bank of the Year Award, FHNB is committed to serving those who serve.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.