PNC Bank

2.0
49 reviews
PNC Bank Logo. Brilliantly Boring Since 1865

About

BankATM
We’ll keep your money boring so your life doesn’t have to be. PNC Bank. Brilliantly Boring since 1865

Details

  • Requires appointmentNot available
  • Drive-throughAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

PNC Bank
690 Sunland Park Dr, El Paso, TX
79912, United States

Hours

Reviews

2.0
49 reviews
5 stars
11
4 stars
0
3 stars
1
2 stars
2
1 star
35
  • RS
    Releck Sias
    Aug 23, 2025
    5.0
    Every time I go in there, I am greeted and treated like I am important. The service has never been anything but excellent for me.
  • RR
    Ryan
    Aug 5, 2025
    1.0
    Terrible customer service and attitude from employees! Every time I go it's one teller and a long line and if you mention it to the staff they could care less! They just go to their offices and sit and talk. This has to be the worst bank I have ever dealt with! Consistently the same thing anytime I go. Looking for another bank to deal with, all the customers in line are standing there complaining about the same thing every time I go. Just find any bank except this one, search as hard as you want and you will not find a worse bank in El Paso!
  • NH
    Nuria Homedes
    Oct 28, 2022
    1.0
    I called. They picked up, and put me on hold for more than two hours until I hang up. Personnel is poorly trained, so when I assisted a foreign friend who came to El Paso to open an account we were given incorrect information. What we were assured he could do, six months later remains impossible and nobody is able to resolve an issue that should have been taken care when the account was opened. We have spoken with different persons (each one referred me to others, often incorrectly), visited the branch, wrote a letter to headquarters.. All to no avail. I would not recommend this bank to anyone.
  • RA
    Ray Aranda
    Jan 22, 2021
    1.0
    Front end employee Michael at 12:30 PM was very rude was trying to explain that I drive a big commercial truck I need it to pay off my loan told me to go through the ATM even though the website states that it to be in person at the bank There was only one other customer in their window state that it can be up to three people the person in front of him look like it was just a friend that he was carrying a conversation with or maybe a other employee: I have paid off two of my two of three loans and Was hoping to ask about a refinance on the house but had a bad experience today taking my business elsewhere
  • DD
    Dianna Dominguezz
    May 4, 2020
    1.0
    This place has horrible customer service! They just cut you off while you’re talking! So rude!

Frequently Asked Questions About PNC Bank

What are the regular business hours for PNC Bank at 690 Sunland Park Dr, El Paso?

PNC Bank is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.

Does this PNC Bank branch offer drive-through services?

Yes, the branch offers drive-through services which are available during business hours: 9:00 AM to 5:00 PM Monday to Friday and 9:00 AM to 1:00 PM on Saturday.