Many customers praised the staff for being friendly, helpful, and professional throughout the credit repair process.
Mixed Results
While some customers reported significant improvements in their credit scores, others expressed dissatisfaction with the lack of results and perceived value for money.
Communication Issues
Several reviews highlighted problems with communication, including unreturned calls and lack of follow-up on progress.
Value for Money
A number of customers felt that the services provided did not justify the costs, suggesting that similar results could be achieved through free resources.
Recommendations
Despite mixed reviews, many customers recommended the service, particularly citing specific staff members who provided exceptional assistance.
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Noah Lopez
5 days ago
1.0
I recently hired this credit repair service, paying $1,500 , and my experience has been extremely disappointing. The representative promised comprehensive guidance, including help with refinancing my car to secure a lower interest rate, but after the initial setup, they’ve been completely unresponsive, like a ghost. I’ve sent multiple text messages on different days and even followed up via email, that’s when I got the only call. As someone who works 8-6, I rely on text and email for communication and can’t take calls during the day, which I made clear from the start.
All they’ve done so far is send one dispute letter to the credit bureaus, and that’s it. No follow-up, no advice, no progress updates. For the amount I’m paying, I expected real support and expertise, but it’s felt like a total waste of money. I can’t trust them to deliver on bigger promises like the car refinance when they won’t even respond to basic questions. I strongly advise others to look elsewhere for credit repair help. This service has been unreliable so far.
RR
Remy Ruiz
Nov 2, 2025
1.0
Not what I expected from a credit repair credit/ counseling service🙁
No type of counseling was ever provided just rushed meetings.
I paid all my payments on time and I expected some counseling on how to repair my credit. I had Liz Tijerina and met with her once in person and had a meeting with her once on the phone and all she told me is she will dispute my collection accounts 4 times. It was a quick 5 min meeting discussing disputes for my collection accounts which are done thru Credit Karma in which anyone can dispute in the app. She told me my service would run until December. I paid off my account and wasn’t satisfied with results. I expected someone to educate me on how to achieve good credit. When Liz left it’s time she handed me over to Carlos in September. I spoke with him once he explained we would have a meeting in November but I received this letter instead. I found another credit repair service who charged me $400 and guaranteed results through a local realtor instead. I paid $300 a month for a total of about $1700 to It’s Time credit repair 😫. I should have used that money to pay other things very disappointed 😢.
AB
Adam Balderrama
Oct 18, 2025
3.0
Shoot been trying to call nada . Maybe they dont like las cruces
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Lucero Rodriguez
Feb 7, 2025
1.0
Great service but the thing is that they just get the money without any results I went to that place to repair my credit card score and they charged me 3000 dollars I think I just wasted my money for nothing it is very disappointing so please do not waste the money the same way I did, I never received the call for the last consultation.
Frequently Asked Questions About It's Time - Credit Repair LLC.
What services does It's Time - Credit Repair LLC. provide?
It's Time - Credit Repair LLC. specializes in credit repair services.
Where is It's Time - Credit Repair LLC. located?
The business is located at 12210 Montwood Drive, Ste 111, El Paso, TX 79928, USA.
What are the business hours of It's Time - Credit Repair LLC.?
The business is open Monday to Friday from 10:00 AM to 6:00 PM, and on Saturday from 10:00 AM to 3:00 PM. It is closed on Sundays.
What payment options are accepted at It's Time - Credit Repair LLC.?
They accept American Express, Discover, Mastercard, Visa, and Cash payments.
How can I contact It's Time - Credit Repair LLC.?
You can call +1 915-857-3700 or email itstimecreditrepair@gmail.com.
Does It's Time - Credit Repair LLC. have a website or social media presence?
Yes, their website is http://www.itstimecreditrepair.com/ and they are on Facebook as Itstimecreditrepair and Instagram with the handle itstimecreditrepair.
Which areas does It's Time - Credit Repair LLC. serve?
They serve El Paso, TX; Las Cruces, NM; Odessa, TX; Midland, TX; and Carlsbad, NM.
What notable healthcare facilities are near It's Time - Credit Repair LLC.?
Nearby healthcare facilities include The Hospitals of Providence Teen Health Resource Center and Providence Medical Partners Teen Health Resource Center - Montwood, which customers might visit for health services before or after credit consultations.
Are there any dining options close to It's Time - Credit Repair LLC.?
Yes, Da Real Aloha BBQ, a popular American restaurant food truck, and Subway sandwich shop are located nearby, offering convenient dining for customers visiting the credit repair office.
What nearby shopping centers or stores could I visit along with It's Time - Credit Repair LLC.?
Customers can visit el paseo marketplace shopping center, Big Frog Custom T-Shirts & More retail store, and Bath & Body Works for beauty and cosmetic supplies, all located close to the credit repair office.