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Founded by Dallas teachers in 1931, CUTX is a top-rated credit union with 150K+ members. As a member-owned, not-for-profit institution, we prioritize your success. Enjoy competitive rates, expert guidance, & personalized financial services. Grow your wealth with the best CD rates, secure IRAs, & savings accounts. Achieve goals with flexible auto loans, personal loans, home equity lending, & mortgages. Drive your company with our business banking & lending solutions. Empower your community—we invest in & partner with local nonprofits benefiting Texans in need. Bank online or locally at branches spanning DFW & East Texas, plus use 80K+ surcharge-free ATMs nationwide through Allpoint & MoneyPass. Join us and experience banking with purpose.
Location
Hours
Reviews
4.4
330 reviews
5 stars
272
4 stars
5
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1 star
47
- TJTrevor Jefferson2 days ago1.0New (as of 11/22/25): I came by today to try and catch up on my past due balances. The bank stated that the department left early today, and so they would not be accepting my payment. Sounds like discrimination. So, the bank is essentially open to some customers to take payments, but not to customers who are trying to avoid more late fees by paying their bill. I'm not surprised. And this was after telling me to go use the atm outside to withdraw the money, because they don't accept other bank cards. I'm simply using this site for documentation at this point. New (1st New): The bank has terrible customer service in general. I don't want a reply here. Tired of the bank's gaslighting as a whole, not just the location. If they want to, they have my information and will reach out to contact me directly. Old: CUTX is a very manipulative bank. They are always causing issue with stupid policies. The most recent issue I am having, is that my car payment is late; so they decided to go to my seperate checking account and remove the ability for me to use my checking account to transfer the money to my car loan account to pay the bill. Meanwhile they will blow up my phone asking when I will pay the bill. Similarly, they won't accept their own debit card. Not too long ago, I asked for a card that can't OVERDRAFT. They asked me to sign documents on a screen that wasn't facing me, so I never confirmed it. Turns out they never did the paperwork properly. As a result, I got charged a LOT of over draft fees I could not afford. They then decided to dip into my credit card account to punish me for not paying for the over draft fees. It's already irritating that these overdraft fees should not have been possible, but also, the bank was so slow in updating transactions, despite the app always claiming to have had "updated" information. Terrible service. I absolutely hate this bank. Oh, and I'm only writing this because they once again have NOT responded to my chat messages on their application. Then they'll be blaming me for additional late days. Guy, don't be fooled. Just search all the comments and you will see the 3, 2, and 1 star reviews. When you do, you will notice a clear pattern. It's a shame that one has to put their business online to be heard, but I won't be bullied by yet another company into silence at my own expense. I absolutely hate this bank, and will be closing all but my autoloan imminently. Soon, I'll be refinancing that as well.
- LLLeonardo LosoyaOct 15, 20255.0Very excellent service by all the ladies, love this location. Samantha helped me out a lot with getting my benefits set up with the club checking app..
- JAJessica AndersonSep 17, 20251.0Slow slow slow!!! Waiting 2 hours just to ask a question, only two people there to help you and they take 2 hr with each person. Seems like it's done purposely so you can get up and leave... Rude,slow, unprofessional having people wait this long. Also nobody knows nothing over the phone they are clueless and don't answer, I called for two days and no answer, then was asked to come to the branch where nobody has answer and had to wait 2hrs for a quick question they should be ashamed of their services... IT SUCKS!!!!!!
- SJSuzette JohnsonSep 8, 20255.0It's always in and out no long line staff is always nice and kind
- RSRaul SolanoSep 1, 20251.0Such a bad experience since I've opened my account here period for starters paid all kinds of fees for overdraft. More than any other bank I have banked with. Had to change my account number due to a fraud situation that I had experienced and had to fill out an ACH form to receive my direct deposit from the IRS. I have went through hell trying to receive this payment for my refund finally it comes to the day where I'm supposed to receive my tax refund and my bank does not let the IRS deposit my refund into my account? I don't get it this has put me in the worst situation really needed this refund for my family and credit Union of Texas screwed up again. Worst bank ever I will be taking my business somewhere else very soon.
Frequently Asked Questions About Credit Union of Texas
What is Credit Union of Texas and when was it established?
Credit Union of Texas is a member-owned, not-for-profit financial institution founded in 1931 by Dallas teachers, offering banking and loan services.
Where is Credit Union of Texas located?
Credit Union of Texas is located at 2828 Prince George Ave, DeSoto, TX 75115, USA.
What are the regular operating hours of Credit Union of Texas?
The credit union operates from 9:00 AM to 6:00 PM Monday through Friday, 10:00 AM to 2:00 PM on Saturday, and is closed on Sundays.
Is Credit Union of Texas open on holidays?
Credit Union of Texas is closed on holidays including November 11, November 27, December 25, and January 1.
What financial services does Credit Union of Texas offer?
They provide competitive rates, personalized financial services including CDs, IRAs, savings accounts, auto and personal loans, mortgages, business banking, and investment solutions.
Does Credit Union of Texas offer mobile banking apps?
Yes, Credit Union of Texas offers mobile apps for both Android and iOS devices for convenient banking.
How can I contact Credit Union of Texas?
You can reach Credit Union of Texas by phone at +1 214-818-3231 or toll-free at +1 800-627-0006.
Are there surcharge-free ATMs available for Credit Union of Texas members?
Yes, members have access to over 80,000 surcharge-free ATMs nationwide through networks like Allpoint and MoneyPass.
What nearby medical facilities can I visit around Credit Union of Texas in DeSoto?
Nearby medical facilities include Pediatrics Southwest, Children's Health Primary Care Desoto, Dallas Neuroscience, and Medical Sleep Solutions, which can be convenient for combined health and financial visits.
Are there any automotive services near Credit Union of Texas?
Yes, Freedom Chevrolet, a car dealership and automotive parts provider, is close by, useful if you're considering auto financing or loans at the credit union.
What options for healthcare and therapy are near Credit Union of Texas?
Green Oaks Physical Therapy and Ogunro Hand to Shoulder Center offer physical therapy and surgical services near the credit union for healthcare needs.