I had a very frustrating experience at this downtown PNC Bank location. The biggest issue is the extremely limited customer parking — most of the marked customer spots were taken by what appeared to be employees, leaving actual customers to circle the block or park far away just to access basic banking services.
On top of that, this branch does not have a teller available, which makes it very inconvenient if you need to complete routine transactions that can’t be handled through an ATM or online. For a downtown branch that should be focused on customer accessibility and service efficiency, this setup feels poorly planned and inconsiderate of customers’ time.
Overall, the lack of parking availability and absence of in-person teller services made this visit disappointing. I would strongly recommend visiting a different branch if you need traditional banking assistance.
NL
Nick Lybbert
Mar 11, 2026
1.0
No tellers available.
KM
Kayla Miller
Feb 11, 2026
5.0
Cedric is incredible, he answered all of my questions, has superior customer service and deserves a raise! Thank you kindly!
PS
Patrick Sierra
Dec 1, 2025
1.0
Can't cash checks
PB
P. Alexandra Barberii
Dec 3, 2021
1.0
My experience at this location has been disappointing. Currently this location does not have a branch manager as of 12/03/21. Parking is difficult due to lack of parking spaces. This location is not a true bank with functional tellers. Lack of tellers impose issues on the customer when attempting to create cashiers checks, standard checks or any other banking needs.
What are the standard operating hours of PNC Bank at 1860 Payne St, Dallas?
PNC Bank at 1860 Payne St, Dallas is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
Are appointments required to visit PNC Bank at this location?
Appointments are not required; however, you can schedule one online if preferred.
Does this PNC Bank branch provide wheelchair accessible facilities?
Yes, the branch has wheelchair accessible entrances and parking.
What types of banking products does PNC Bank offer at this branch?
Products include Checking, Savings, Online Banking, Bill Pay, Credit Cards, Auto Loans, Home Equity, Mortgage, and Investments.
What services are available at the PNC Bank branch in Dallas?
Services include Video Banking Machines, ATMs, Safe Deposit Boxes, Wire Transfers, loans specialists, handicapped access, and cashing non-customer checks.
How can I schedule an appointment with PNC Bank at the Victory Park location?
You can schedule an appointment online via PNC's appointment setting page or through their mobile app.
Are there any nearby art museums close to PNC Bank in Dallas?
Yes, the Ann & Gabriel Barbier-Mueller Museum: The Samurai Collection and Harwood Samurai Museum are nearby art and history museums you can visit.
Where can I find coffee or organic groceries near PNC Bank at Victory Park?
Brewed+Pressed is a nearby coffee shop and organic grocery store that you can visit before or after your banking appointment.
Are there any popular restaurants close to the PNC Bank location?
Yes, nearby dining options include Saint Ann Restaurant & Bar, Sweetgreen (a vegan restaurant), and The Prep Kitchen.
What nearby facilities can help if I need luggage storage while visiting PNC Bank?
Bounce Luggage Storage - Near South Station provides luggage storage services convenient for travelers visiting the area.
Brand Certified Facts from PNC Bank
This information is certified by PNC Bank and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 26, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: