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PNC Bank Logo. Brilliantly Boring Since 1865
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PNC Bank

2.3
(24 reviews)

About

BankATMPNC Bank
We’ll keep your money boring so your life doesn’t have to be. PNC Bank. Brilliantly Boring since 1865

Details

  • Requires appointmentNot available
  • Drive-throughNot available
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

PNC Bank
8411 Preston Rd, Dallas, TX
75225, United States

Hours

Reviews

2.3
24 reviews
5 stars
8
4 stars
0
3 stars
0
2 stars
0
1 star
16
  • GP
    Guadalupe Perez
    4 days ago
    1.0
    Que mala onda , que pongan que la máquina ATM esta abierto 24 hrs, fui a hacer un depósito y nada , nunca se abrió la puerta, dicen una cosa y la realidad es otra, ahora tengo que pedir un permiso en mi trabajo para regresar más tarde .Estaba mejor en el otro lugar antes de cambiarse.😠
  • CM
    Customer Service Matters
    Nov 25, 2025
    1.0
    PNC bank has absolutely no customer service. The only convenience I see is for staff to have the luxury to stand around. This location has 3 guys just standing around talking and their virtual bank teller atm is down. I attempted twice before asking if they could assist since the machine is down. I spoke with JP and apparently he knew of it but is just now today deciding to put in a ticket to have it fixed. That should’ve been done when you originally learned of the problem. No employee in the location can assist with depositing a check into an account. Not a withdrawal, not anything requiring cash but a simple deposit of a check into a business account. This is beyond inconsiderate of your customers and our time.
  • JH
    John Holland
    Sep 18, 2025
    1.0
    PNC Bank is the worst, least responsive, most frustrating bank in the U.S., with easily the worst customer service. I've only kept an account because of automated payments out of it, but I will definitely find a way to close my account so that I no longer have to deal with PNC Bank.
  • CH
    Cindy Horne
    May 7, 2021
    1.0
    Cold, unfriendly bank. Hope for the minimum from the staff if you have to visit the bank and do not expect the service to occur quickly. You will feel like you work for the bank versus a valued customer.

Frequently Asked Questions About PNC Bank

What are the operating hours of PNC Bank at 8411 Preston Rd, Dallas?

PNC Bank is open Monday to Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 1:00 PM. The bank is closed on Sundays.

Does PNC Bank offer services in Spanish?

Yes, PNC Bank provides services in Spanish to better serve its diverse customer base.

Brand Certified Facts from PNC Bank

This information is certified by PNC Bank and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 08, 2026Yext Knowledge Graph
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