PNC Bank

Reviews

• DD

  David

  Dec 25, 2025
  3.0
  I was walking to 7-Eleven this evening and as I passed by the bank, I noticed the sign had been blanked, and it looked like the building was for sale. Did the location on Gaston close?
• SP

  Sebastian Pecina

  Dec 6, 2025
  5.0
  PNC and Mikael provided excellent service! Mikael was friendly, knowledgeable, and really took the time to help me with all my banking needs. Highly recommend this branch for great customer care!
• ZH

  Zachery Howard

  Oct 14, 2025
  1.0
  PNC doesn't place a high priority on their customer service. I had an issue with a small zelle transaction that locked my account, I sat on hold for an hour before being disconnected. The local branch and the national customer service could not help. I emailed the office of the CEO, received a response that they could not help and my only option was to call the same customer support number and wait on hold. Most banks are like PNC and don't care about their customers, not many options out there.
• PB

  Paula Dodd Barnes

  Sep 26, 2025
  5.0
  I truly want to thank Ethan for saving the day on Thursday, September 25, 2025. With my broken ankle and in this wheelchair at the time making the trip was uncomfortable enough, and then there was nobody there who could handle a business account or so it seemed. But Ethan stepped up as myself and Paul Heckmann were there for memories Inc. of Dallas to take care of the matter and Ethan got on the phone and did an incredible job flawlessly took care of the transaction to add me as treasurer without missing a beat. So even if somebody is out of the bank, there is someone there who can handle the task my hat is off to PNC Bank for having Ethan there to help us yesterday, I could not have made it to another PNC location and he saw to it that I didn’t have to and that is so very appreciated again Ethan thank you for your exceptional service, Paula Dodd Barnes

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