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PNC Bank Logo. Brilliantly Boring Since 1865
Brand Certified

PNC Bank

2.6
(33 reviews)

About

BankATMPNC Bank
We’ll keep your money boring so your life doesn’t have to be. PNC Bank. Brilliantly Boring since 1865

Details

  • Requires appointmentNot available
  • Drive-throughAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

PNC Bank
14852 Preston Rd, Dallas, TX
75254, United States

Hours

Reviews

2.6
33 reviews
5 stars
12
4 stars
1
3 stars
0
2 stars
2
1 star
18
  • MR
    Michelle Richardson
    Mar 2, 2026
    1.0
    If I could give 0 stars I would! I walked in and immediately felt uncomfortable. I came in to update the account I currently have due to limit on debit and atm purchase amount. They were no help! 3 Asian workers treated me as if I don’t need to have an account with Pnc. I simply described the issue I just briefly stated and they offered everything but to help told me the limit shouldn’t matter I should still be able to pay my rent without a decline when I stated my rent was declined be has of my limit. I offered to go to another location and they welcomed me out the door
  • JD
    Jake Dinkel
    Jan 31, 2026
    5.0
    Thank you Michael! Swung by the bank today to deposit and withdraw and Michael was very kind, helpful, and fast. One of the nicest people I’ve met at any bank. Thank you!
  • OL
    Oliver Lopez
    Dec 6, 2025
    5.0
    Best customer service in this location
  • CR
    Casey Rossetti
    Dec 2, 2025
    5.0
    My family has been banking at this location since 2012 when it was Compass Bank, and we've been through the transition to BBVA and then to PNC. This review is for PNC specifically. We have a checking and two savings accounts, and recently closed on a HELOC within a month of submitting an application. The staff inside and through the teller lines are always very polite, attentive and helpful. Michael is especially cheerful every month that I pull out cash through the teller lines. The only complaint I have since the PNC transition is that the ATM has oftentimes been unable to provide cash for different reasons. It has been frustrating; however, there are other branches nearby when I've absolutely needed cash outside of normal operating hours. For this reason, I would rate this branch 4.5 stars, but I give them 5 here for the great service.

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Certified March 08, 2026Yext Knowledge Graph
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