PNC Bank

2.1
27 reviews
PNC Bank Logo. Brilliantly Boring Since 1865

About

BankATMPNC Bank
We’ll keep your money boring so your life doesn’t have to be. PNC Bank. Brilliantly Boring since 1865

Details

  • Requires appointmentNot available
  • Drive-throughNot available
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

PNC Bank
11705 Preston Rd, Dallas, TX
75230, United States

Hours

Reviews

2.1
27 reviews
5 stars
7
4 stars
0
3 stars
0
2 stars
2
1 star
18
  • GJ
    gina johansson
    Dec 15, 2025
    1.0
    I visited the branch to have a document notarized, which is a service the bank provides. Unfortunately, the employee who assisted me refused to provide the notarization without offering a credible explanation. The experience was frustrating and disappointing, especially as a customer expecting standard service. I hope the branch addresses customer service and communication going forward.
  • DG
    David Granat
    Dec 2, 2025
    5.0
    Extremely friendly customer service people at the front
  • JT
    Jorge Tobias
    Nov 5, 2025
    5.0
    Absolutely exceptional and outstanding customer service.This was the fastest location that I have ever experienced.And one of the if not the best!!!!
  • NP
    Nikki Petersom
    May 2, 2020
    1.0
    These mfs don’t need a job
  • ZT
    Zach Thomas
    Jul 13, 2016
    1.0
    Not one to normally write reviews, but I felt a bit jaded after my experience with BBVA. They reached out to me regarding a loan, not something I needed, but thought I would look into it to see if I could consolidate my student loans. I met the financial adviser and my meeting went well, essentially per our meeting I was going to be able to consolidate my loans and keep around the same interest rate (6-7%). When I received the email that said "Congratulations you have been approved for a loan!," I read a bit down further and saw that the proposed loan amount had dropped ~20K and not only that, but the interest rate was 9+%. Obviously I did not accept and the loan officer said that "her notes" showed that my loans were all above 9+% which is not true. I am writing a bad review not necessarily because of my experience, but because to me it seems like BBVA gets you into their office to discuss loans, makes you happy with the rates/terms, and then sends an email congratulating you with a completely different loan amount/interest rate hoping that some unaware member will bite without checking the terms.

Frequently Asked Questions About PNC Bank

What are the regular business hours for PNC Bank at Preston Forest, Dallas?

PNC Bank at 11705 Preston Rd, Ste 400, Dallas is open Monday to Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.

Does PNC Bank offer services in languages other than English?

Yes, PNC Bank offers services in Spanish in addition to English.