I visited the branch to have a document notarized, which is a service the bank provides. Unfortunately, the employee who assisted me refused to provide the notarization without offering a credible explanation. The experience was frustrating and disappointing, especially as a customer expecting standard service. I hope the branch addresses customer service and communication going forward.
DG
David Granat
Dec 2, 2025
5.0
Extremely friendly customer service people at the front
JT
Jorge Tobias
Nov 5, 2025
5.0
Absolutely exceptional and outstanding customer service.This was the fastest location that I have ever experienced.And one of the if not the best!!!!
NP
Nikki Petersom
May 2, 2020
1.0
These mfs don’t need a job
ZT
Zach Thomas
Jul 13, 2016
1.0
Not one to normally write reviews, but I felt a bit jaded after my experience with BBVA. They reached out to me regarding a loan, not something I needed, but thought I would look into it to see if I could consolidate my student loans. I met the financial adviser and my meeting went well, essentially per our meeting I was going to be able to consolidate my loans and keep around the same interest rate (6-7%). When I received the email that said "Congratulations you have been approved for a loan!," I read a bit down further and saw that the proposed loan amount had dropped ~20K and not only that, but the interest rate was 9+%. Obviously I did not accept and the loan officer said that "her notes" showed that my loans were all above 9+% which is not true. I am writing a bad review not necessarily because of my experience, but because to me it seems like BBVA gets you into their office to discuss loans, makes you happy with the rates/terms, and then sends an email congratulating you with a completely different loan amount/interest rate hoping that some unaware member will bite without checking the terms.
What are the regular business hours for PNC Bank at Preston Forest, Dallas?
PNC Bank at 11705 Preston Rd, Ste 400, Dallas is open Monday to Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Does PNC Bank offer services in languages other than English?
Yes, PNC Bank offers services in Spanish in addition to English.
Can I schedule an appointment at PNC Bank online?
Yes, you can schedule appointments online through PNC Bank's appointment setting page or their mobile app.
What types of banking products are available at this PNC Bank location?
This PNC Bank location provides products like Checking, Savings, Online Banking, Bill Pay, Credit Cards, Auto Loans, Home Equity, Mortgage, and Investments.
Does the PNC Bank branch at Preston Forest have wheelchair accessible facilities?
Yes, the branch has wheelchair accessible entrances and parking for customer convenience.
Are appointments required for services at the PNC Bank Preston Forest location?
No, appointments are not required to receive services at this PNC Bank branch, but scheduling is available as an option.
What nearby banking options are available close to PNC Bank Preston Forest?
Nearby banking options include BBVA Bank and Wells Fargo Bank, which you may consider if you need alternative banking services nearby.
Are there dining options near the PNC Bank branch at Preston Forest where I can eat before or after my visit?
Yes, nearby restaurants include Ziziki's (Greek cuisine), Noodle Wave (Thai), Panera Bread (cafes and salad bar), Velvet Taco (Mexican food), and Si Lom Thai Express (Thai cuisine).
Where can I find health-related services near PNC Bank at Preston Forest?
Nearby health-related services include CVS Pharmacy and MinuteClinic at CVS for pharmacy and medical support, Dermani MEDSPA for spa treatments, and Preston Village Pediatrics for pediatric care.
Does PNC Bank offer instant debit card services at this Dallas location?
Yes, PNC Bank offers instant debit card availability at the Preston Forest location.