I came here to help a friend of mine open up a bank account and I had a very positive experience. The staff were super nice, they brought us water and gave us many options. The staff is bilingual and very friendly and professional. I definitely recommend this location.
NK
NATALIE KING
Aug 8, 2024
1.0
I just received the worst customer service I’ve ever received. I was hung up on twice. The first time she was speaking when it hung up so I assumed it was an accident. When I called back a new person answered. While I tried to explain the problem, he began yelling at me. I said ok I’ll try someone else. Then I was hung up on again. Inefficient and rude. I have money stuck in Zelle somewhere because 4 Customer service agents couldn’t help me log into my app.
YY
Yolanda Yo
Aug 3, 2020
1.0
Worst bank I've ever experienced. The drive-thru is always full of cars. There is always an extended wait of anywhere between 30 minutes to an hour in the Drive-Thru. We do Commercial Banking and often the change order is incorrect. They have hours listed to 5 p.m. but with the covid-19 everything is done through drive thru and they will only take so many cars after 4:30. I don't recommend this Bank to anyone. They are often talking behind the window and are in no hurry to get the line down without making careless mistakes.
DJ
Dawn James-Russell
Apr 15, 2020
1.0
I've been stuck in the drive-thru line for over 30 mins and still 5 cars away from the window..this is ridiculous..its taking them mkre than 7 mins to help each car/customer...this is customer service at its worst!!!
EB
E B
Jul 11, 2016
5.0
They have a really good customer service not as good as chase as far as acceptability
What are the regular branch hours for PNC Bank at 2307 W Illinois Ave, Dallas?
PNC Bank is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Does this PNC Bank location offer drive-through service and what are the drive-through hours?
Yes, there is a drive-through service available from Monday to Friday 9:00 AM to 5:00 PM, and Saturday 9:00 AM to 1:00 PM. It is closed on Sundays.
What banking products and services can I access at PNC Bank in Dallas?
The branch offers products including Checking, Savings, Online Banking, Bill Pay, Credit Cards, Auto Loans, Home Equity, Mortgage, and Investments.
Is PNC Bank accessible for customers with disabilities?
Yes, this branch has a wheelchair accessible entrance and parking, as well as onsite services.
Can I schedule an appointment with PNC Bank online?
Yes, you can schedule an appointment online through their scheduling link or by using the PNC Mobile Banking app available on iOS and Android.
What languages are supported at this PNC Bank location?
Spanish language services are available at this branch.
What nearby banks or ATMs can customers find around PNC Bank at 2307 W Illinois Ave?
Nearby financial services include another PNC Bank branch, CVS ATM, and Bank of America ATM, offering convenient ATM access and banking options.
Are there dining options near PNC Bank where customers can eat before or after banking?
Yes, nearby restaurants include Gordos Taqueria, Tacos La Gloria, Sapitos Bar Y Grill, Wendy's, Pizza Hut, and Pizza Patron for a variety of Mexican, Tex-Mex, fast food, and pizza options.
Where can I find personal care and beauty services near the PNC Bank branch?
Close by are Aces Chop Shop, Rita's Beauty Salon, CliffCuts BarberShop, Choppin Bladez, and Vega’s Boutique providing barber, beauty salon, and hair supply services.
What are some nearby retail and essential services around PNC Bank for convenience?
Nearby retail and convenience services include CVS Pharmacy y más, Circle K convenience store and gas station, UPS Access Point location for shipping, and Metro by T-Mobile for mobile phone needs.