PNC Bank

2.4
50 reviews
PNC Bank Logo. Brilliantly Boring Since 1865

About

BankATM
We’ll keep your money boring so your life doesn’t have to be. PNC Bank. Brilliantly Boring since 1865

Details

  • Requires appointmentNot available
  • Drive-throughAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

PNC Bank
2307 W Illinois Ave, Dallas, TX
75224, United States

Hours

Reviews

2.4
50 reviews
5 stars
15
4 stars
1
3 stars
3
2 stars
1
1 star
30
  • JI
    Juan Irizarry
    Aug 12, 2025
    5.0
    I came here to help a friend of mine open up a bank account and I had a very positive experience. The staff were super nice, they brought us water and gave us many options. The staff is bilingual and very friendly and professional. I definitely recommend this location.
  • NK
    NATALIE KING
    Aug 8, 2024
    1.0
    I just received the worst customer service I’ve ever received. I was hung up on twice. The first time she was speaking when it hung up so I assumed it was an accident. When I called back a new person answered. While I tried to explain the problem, he began yelling at me. I said ok I’ll try someone else. Then I was hung up on again. Inefficient and rude. I have money stuck in Zelle somewhere because 4 Customer service agents couldn’t help me log into my app.
  • YY
    Yolanda Yo
    Aug 3, 2020
    1.0
    Worst bank I've ever experienced. The drive-thru is always full of cars. There is always an extended wait of anywhere between 30 minutes to an hour in the Drive-Thru. We do Commercial Banking and often the change order is incorrect. They have hours listed to 5 p.m. but with the covid-19 everything is done through drive thru and they will only take so many cars after 4:30. I don't recommend this Bank to anyone. They are often talking behind the window and are in no hurry to get the line down without making careless mistakes.
  • DJ
    Dawn James-Russell
    Apr 15, 2020
    1.0
    I've been stuck in the drive-thru line for over 30 mins and still 5 cars away from the window..this is ridiculous..its taking them mkre than 7 mins to help each car/customer...this is customer service at its worst!!!
  • EB
    E B
    Jul 11, 2016
    5.0
    They have a really good customer service not as good as chase as far as acceptability

Frequently Asked Questions About PNC Bank

What are the regular branch hours for PNC Bank at 2307 W Illinois Ave, Dallas?

PNC Bank is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.

Does this PNC Bank location offer drive-through service and what are the drive-through hours?

Yes, there is a drive-through service available from Monday to Friday 9:00 AM to 5:00 PM, and Saturday 9:00 AM to 1:00 PM. It is closed on Sundays.