Alan was so patient and helpful. :) love seeing him be8ng the counter when I walk in. I know I'm going to be taken care off.
MR
Mahan Ra
May 9, 2023
5.0
Great customer service
JN
John Nation
Oct 6, 2021
2.0
Today, I spent 15 minutes in line to make a simple deposit. There was only one teller present, and the two customers ahead of me had long transactions. The teller seemed a little overwhelmed. But not so overwhelmed that he waited on two drive up customers who arrived after I did. The manager came out and introduced himself by first name only and offered the excuse that he was short staffed, which even if true, is not my problem, and what is wrong with a manager manning a teller window temporarily. I didn't think "sorry about the wait" was sufficient, so I called the BBVA customer service number. The overseas representative told me there was nothing she could do but give me the number of the branch. I told her that I had already talked to the manager. She said there was nothing she could do but give me the number. The tail is wagging the dog here, folks. The sad thing is, this used to be a great branch. The manager and tellers all new your name and greeted you when you entered. If this group cares about your business, they do a good job of concealing it. So if BBVA customer service isn't interested in complaints, maybe the folks who read Google reviews will be.
JG
Justin Gardner
Sep 5, 2018
1.0
The staff was extremely nice when I arrived and remained professional through our conversation. However, they couldn’t resolve any of the issues I was trying to handle. All I wanted was the ability to access my loan info online. I’ll stick with B of A moving forward.
What are the regular banking hours for the PNC Bank branch at 6501 Hillcrest Ave, Dallas?
The PNC Bank branch at 6501 Hillcrest Ave, Dallas is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends.
Does this PNC Bank location offer drive-through banking services?
Yes, the PNC Bank at this location offers drive-through services Monday through Friday from 9:00 AM to 5:00 PM.
Is the PNC Bank branch at Hillcrest Ave wheelchair accessible?
Yes, this PNC Bank location has a wheelchair accessible entrance and parking.
What types of products and services does the PNC Bank branch offer?
This PNC Bank location offers checking, savings, online banking, bill pay, credit cards, auto loans, home equity, mortgage, and investment services.
Do I need to make an appointment to visit the PNC Bank at 6501 Hillcrest Ave?
No, appointments are not required to visit this PNC Bank branch, though scheduling an appointment is possible.
How can I schedule an appointment or find the PNC Bank mobile app?
You can schedule an appointment online or download the PNC Mobile Banking app from the Apple App Store or Google Play Store via provided links.
What are some nearby restaurants I can visit before or after my trip to PNC Bank?
Nearby restaurants include The Biscuit Bar, Red Stix Street Food - Dallas (SMU), D.L. Mack's, Sushi Kyoto, Zuzu Handmade Mexican Food, Chick-fil-A, Ramble Room, and Foxtrot.
Are there any nearby salons or beauty services close to the PNC Bank on Hillcrest Ave?
Yes, nearby beauty services include hairby.anak, Manolo Salons, RobeHair13, Kevin Charles Salon, and PAINT Nail Bar.
What nearby educational or tutoring centers are near the PNC Bank branch?
Nearby tutoring and educational centers include Mathnasium of Highland Park Texas and Hola HP.
Are there other bank branches or ATMs near the PNC Bank at 6501 Hillcrest Ave?
Yes, nearby banks and ATMs include Chase, Chase ATM, PlainsCapital Bank, and PlainsCapital Bank Personal Teller Machine. This can be helpful if you need additional banking options or ATM access.