PNC Bank

4.2
16 reviews
PNC Bank Logo. Brilliantly Boring Since 1865

About

BankATMPNC Bank
We’ll keep your money boring so your life doesn’t have to be. PNC Bank. Brilliantly Boring since 1865

Details

  • Requires appointmentNot available
  • Drive-throughAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

PNC Bank
6501 Hillcrest Ave, Dallas, TX
75205, United States

Hours

Reviews

4.2
16 reviews
5 stars
12
4 stars
0
3 stars
1
2 stars
1
1 star
2
  • RS
    Reneisha Stewart
    Oct 1, 2025
    5.0
    Great
  • SV
    Shaunessy Voller
    Aug 30, 2024
    5.0
    Alan was so patient and helpful. :) love seeing him be8ng the counter when I walk in. I know I'm going to be taken care off.
  • MR
    Mahan Ra
    May 9, 2023
    5.0
    Great customer service
  • JN
    John Nation
    Oct 6, 2021
    2.0
    Today, I spent 15 minutes in line to make a simple deposit. There was only one teller present, and the two customers ahead of me had long transactions. The teller seemed a little overwhelmed. But not so overwhelmed that he waited on two drive up customers who arrived after I did. The manager came out and introduced himself by first name only and offered the excuse that he was short staffed, which even if true, is not my problem, and what is wrong with a manager manning a teller window temporarily. I didn't think "sorry about the wait" was sufficient, so I called the BBVA customer service number. The overseas representative told me there was nothing she could do but give me the number of the branch. I told her that I had already talked to the manager. She said there was nothing she could do but give me the number. The tail is wagging the dog here, folks. The sad thing is, this used to be a great branch. The manager and tellers all new your name and greeted you when you entered. If this group cares about your business, they do a good job of concealing it. So if BBVA customer service isn't interested in complaints, maybe the folks who read Google reviews will be.
  • JG
    Justin Gardner
    Sep 5, 2018
    1.0
    The staff was extremely nice when I arrived and remained professional through our conversation. However, they couldn’t resolve any of the issues I was trying to handle. All I wanted was the ability to access my loan info online. I’ll stick with B of A moving forward.

Frequently Asked Questions About PNC Bank

What are the regular banking hours for the PNC Bank branch at 6501 Hillcrest Ave, Dallas?

The PNC Bank branch at 6501 Hillcrest Ave, Dallas is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends.

Does this PNC Bank location offer drive-through banking services?

Yes, the PNC Bank at this location offers drive-through services Monday through Friday from 9:00 AM to 5:00 PM.