PNC Bank

Reviews

• CH

  Carol Harnden

  Sep 30, 2025
  1.0
  I had IRA CD maturing at TDECU on Sept 17. I picked up the check (with trustee to trustee paperwork) as PNC representative assured me a 4.0 APY. When she was preparing her paperwork, she said she could only give us 3.7 APY. She acknowledged that she had quoted us 4.0 and referred it to the manager. He refused to give us quoted rate. We would have moved it elsewhere, but we had TDECU do the paperwork making it a transfer.
• DG

  David GurArie

  Jun 22, 2025
  5.0
  Great service.
• RM

  Ryan Malphurs

  Mar 12, 2025
  1.0
  When PNC took over BBVA, there was significant disruption online with my accounts. I made the decision to move my accounts over to BofA where my investments are also held. I had one remaining checking account with a balance of a few thousand dollars to cover any remaining auto bill payments I may have forgotten about. I forgot about this account and PNC never provided me with any online statements, so I didn't know about this account until a local banker called to discuss the account with me. It turns out PNC had been charging me $25/mo for several years without notifying me. I showed the lack of emails to the banker but he still wouldn't refund me the $700+ they charged my account. This is absurd and unprofessional treatment of customers! The transition from BBVA to PNC was unbearable but I never thought a bank would actually steal my money! Stay away from PNC!
• FN

  Faiza Naim

  Nov 28, 2017
  5.0
  Very customer oriented branch. The staff is wonderful and have gone above and beyond to assist me. Stephanie Self is exemplary.
• IB

  Isaac Banai

  Aug 17, 2016
  5.0
  This place is amazing, Veronica and Stephanie are there for you, always smiling and attending to your needs

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