Business Details
About
BankATMPNC Bank
We’ll keep your money boring so your life doesn’t have to be. PNC Bank. Brilliantly Boring since 1865
Details
- Requires appointmentNot available
- Drive-throughAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.6
37 reviews
5 stars
21
4 stars
3
3 stars
1
2 stars0
1 star
12
- JCJuan Carlos Yanez CastañoDec 19, 20251.0Date: December 19, 2025 Time: 11:28 a.m. This is the third time I visit this PNC Bank branch, and unfortunately I continue to have a negative experience every time I am assisted by the same teller (a woman wearing glasses). Today, I came to cash a check for only $100, which should be a simple transaction. On previous visits, other tellers at this same branch have cashed higher checks for me without any issues. However, once again, this particular employee raised unnecessary objections. She requested additional identification. I provided a valid passport, which she refused to accept, insisting on another form of ID without offering a clear or reasonable explanation. Her attitude was unprofessional and unhelpful. I also asked to speak with a branch manager, but I was told that the manager was not available and that no one else could assist me, which I find unacceptable. Due to this repeated experience, I do not recommend this branch. A bank should provide consistent and respectful service regardless of which employee is assisting the customer. Fecha: 19 de diciembre de 2025 Hora: 11:28 a. m. Esta es la tercera vez que vengo a esta sucursal de PNC Bank, y lamentablemente siempre tengo una mala experiencia cuando me atiende la misma cajera (una señora con lentes). Hoy vine a cobrar un cheque de solo $100, algo completamente normal. En otras ocasiones, otros cajeros de este mismo banco me han pagado cheques incluso por montos mayores sin ningún problema. Sin embargo, esta persona nuevamente puso objeciones innecesarias. Me pidió otra identificación adicional. Le presenté mi pasaporte válido, y aun así no lo quiso aceptar, exigiendo otra identificación más, sin dar una explicación clara ni coherente. La actitud fue poco profesional y poco amable. Además, solicité hablar con un gerente, y me dijeron que no estaba disponible y que no había nadie más que pudiera atenderme, lo cual considero inaceptable. Por este tipo de atención, no recomiendo esta sucursal. Un banco debería ofrecer un servicio consistente y respetuoso, independientemente de quién atienda al cliente.
- JHJohn HollandSep 18, 20251.0PNC Bank is the worst, least responsive, most frustrating bank in the U.S., with easily the worst customer service
- AGAbraham GomezAug 29, 20255.0Rosa y Armando hicieron un gran trabajo ayudándome hoy
- TMTexas MeetsAug 29, 20255.0Armondo and Rosa did a great job both deserve a raise for the way they helped me out today.
- BFBill FreauffNov 17, 20175.0Friendly and helpful staff. Lobby now open again in addition to Drive Thru.
Frequently Asked Questions About PNC Bank
What are the regular operating hours for PNC Bank at 2923 W Northwest Hwy, Dallas?
PNC Bank is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 1:00 PM. The branch is closed on Sundays.
Does PNC Bank offer drive-through banking services?
Yes, PNC Bank at this location has a drive-through open Monday through Friday from 9:00 AM to 5:00 PM and on Saturdays from 9:00 AM to 1:00 PM.
Which banking products and services are available at this PNC Bank branch?
This PNC Bank branch offers Checking, Savings, Online Banking, Bill Pay, Credit Cards, Auto Loans, Home Equity, Mortgage, and Investments services.
Is PNC Bank accessible for customers with disabilities?
Yes, this PNC Bank location has wheelchair accessible entrance and parking.
Can I schedule an appointment online for banking services at PNC Bank?
Yes, you can schedule an appointment online via the PNC scheduling link provided on their website or through their app.
What languages are spoken at PNC Bank?
PNC Bank provides services in English and Spanish at this location.
What are some nearby food and dining options close to PNC Bank?
Nearby dining options include Stratos (Greek restaurant), Micheladas (Mexican restaurant), Golden Dragon Chinese Food, Taqueria Lupitas northwest, Rio Bravo (Italian), Los Balones Sports Bar and Restaurant, and La Salsa Verde Taquería (Tex-Mex). You can enjoy a meal before or after visiting the bank.
Where can I find nearby ATMs or other financial services around this PNC Bank branch?
Nearby financial services and ATMs include BBVA Bank, another PNC ATM, Coinme ATM for currency exchange, Coinstar Bitcoin ATM, PLS Loan Store, PLS Check Cashers, and pls Tax Services for trusts and investing.
What nearby transit options are there for reaching PNC Bank?
Bonbones Northwest Highway, a nearby train station, provides transit access near PNC Bank. This can help customers easily reach the branch using public transportation.
Are there any nearby service businesses that might be convenient during a visit to PNC Bank?
Yes, nearby services include L D Nails (beauty salon), Super Wash & Dry (laundromat and auto detailing), Metro by T-Mobile (mobile phone store), Multiservices & Income Tax (notary and insurance), Freeway Insurance Services, and A-Affordable Insurance agencies.