PNC Bank

3.4
31 reviews
PNC Bank Logo. Brilliantly Boring Since 1865

About

BankATM
We’ll keep your money boring so your life doesn’t have to be. PNC Bank. Brilliantly Boring since 1865

Details

  • Requires appointmentNot available
  • Drive-throughNot available
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

PNC Bank
1860 Payne St, Dallas, TX
75201, United States

Hours

Reviews

3.4
31 reviews
5 stars
16
4 stars
1
3 stars
3
2 stars
1
1 star
10
  • MB
    Micah Benson
    Oct 24, 2025
    1.0
    Extremely disappointing experience visiting this location for the first time today after being a PNC member for a few years. I walked in and was not greeted by any employee. I waited at the front for over 5 minutes without being acknowledged. It was obvious that the staffing was short due to no one being on the floor. However, there was an employee who had their door open whenever greeted me, gave me any guidance or simply just told me about a wait time which would have been completely fine. I eventually asked other customers who were waiting if they had been helped or greeted and that when one customer told me that the manager and another staff person was depositing a check. Other clients and customers having better customer service than the paid employees is unacceptable and very off putting. I encourage this location to really invest in customer service training to avoid misrepresenting the brand and reputation of PNC.
  • SH
    Scott Hengemuhle
    Oct 7, 2025
    5.0
    Good
  • DG
    Drip Gawd
    Sep 3, 2025
    5.0
    Came to this PNC to get my instant debit card. CEDRIC was very professional and helpful. Got my debit card with the quickness. Thank you for your help !
  • CC
    Cord Castillo
    Apr 1, 2024
    3.0
    Terrible parking at this location
  • TA
    ty ade
    Nov 27, 2023
    5.0
    Friendly

Frequently Asked Questions About PNC Bank

What are the standard operating hours of PNC Bank at 1860 Payne St, Dallas?

PNC Bank at 1860 Payne St, Dallas is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.

Are appointments required to visit PNC Bank at this location?

Appointments are not required; however, you can schedule one online if preferred.