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Credit Union of Texas

3.5
(244 reviews)

Business Details

3305 Ross Ave, Dallas, TX
75204, United States
(214) 818-3231
https://www.cutx.org/

About

Credit UnionBankLoan AgencyCar Finance and Loan CompanyMortgage LenderATMBusiness Banking ServiceSavings and Loan AssociationCommercial Mortgage LenderEquity Loans
Founded by Dallas teachers in 1931, CUTX is a top-rated credit union with 150K+ members. As a member-owned, not-for-profit institution, we prioritize your success. Enjoy competitive rates, expert guidance, & personalized financial services. Grow your wealth with the best CD rates, secure IRAs, & savings accounts. Achieve goals with flexible auto loans, personal loans, home equity lending, & mortgages. Drive your company with our business banking & lending solutions. Empower your community—we invest in & partner with local nonprofits benefiting Texans in need. Bank online or locally at branches spanning DFW & East Texas, plus use 80K+ surcharge-free ATMs nationwide through Allpoint & MoneyPass. Join us and experience banking with purpose.

Location

Credit Union of Texas
3305 Ross Ave, Dallas, TX
75204, United States

Hours

Reviews

3.5
244 reviews
5 stars
145
4 stars
7
3 stars
4
2 stars
10
1 star
78
  • SW
    Sean Wilson
    Feb 23, 2026
    1.0
    New member. Deposited money. Account is unverified. I attempted to verify through the “First time use, enroll now”, no luck. Called support, after waiting nearly an hour and a half, I was told that they need to verify residency. I’ve submitted my lease and bills and still waiting. It should not take more than 3 days to verify. This is foreshadowing to the type of support you’re likely to receive as a member. I will be closing the account and going somewhere else.
  • DS
    D Smith
    Feb 17, 2026
    1.0
    Wait times in person and on the phone are ridiculous. You have to make an appointment to just talk to someone. BANK ELSEWHERE
  • LW
    Lizzie Walker
    Jan 20, 2026
    1.0
    If you are considering banking with the Credit Union of Texas, I suggest you DONT. They never answer their phones and if they do the hold time is more than an hour long. You can make an appointment to speak with someone and they will not call you and honor the appointment time. Then if you dispute a transaction they WILL NOT side with you. They will find every reason to blame you as the customer. THIS IS LITERALLY THE WORST BANK I HAVE EVER BANKED WITH IN MY LIFE. It is sad you cannot get someone on the phone regarding your money.
  • JT
    Jo Thompson
    Jan 16, 2026
    5.0
    Kevin is your best employee. You should make him a supervisor or head manager. He's the greatest!
  • DG
    daniel gomez
    Jan 2, 2026
    1.0
    Very disappointed. No one in the branch could help close out an IRA acct . Was told to travel to another branch to get help.

Frequently Asked Questions About Credit Union of Texas

What are the regular operating hours of Credit Union of Texas?

Credit Union of Texas is open Monday through Friday from 9:00 AM to 6:00 PM, and on Saturdays from 10:00 AM to 2:00 PM. It is closed on Sundays.

Is Credit Union of Texas open on holidays?

Credit Union of Texas is closed on major holidays including November 11, November 27, December 25, and January 1.

Brand Certified Facts from Credit Union of Texas

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