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Founded by Dallas teachers in 1931, CUTX is a top-rated credit union with 150K+ members. As a member-owned, not-for-profit institution, we prioritize your success. Enjoy competitive rates, expert guidance, & personalized financial services. Grow your wealth with the best CD rates, secure IRAs, & savings accounts. Achieve goals with flexible auto loans, personal loans, home equity lending, & mortgages. Drive your company with our business banking & lending solutions. Empower your community—we invest in & partner with local nonprofits benefiting Texans in need. Bank online or locally at branches spanning DFW & East Texas, plus use 80K+ surcharge-free ATMs nationwide through Allpoint & MoneyPass. Join us and experience banking with purpose.
New member. Deposited money. Account is unverified. I attempted to verify through the “First time use, enroll now”, no luck. Called support, after waiting nearly an hour and a half, I was told that they need to verify residency. I’ve submitted my lease and bills and still waiting. It should not take more than 3 days to verify. This is foreshadowing to the type of support you’re likely to receive as a member. I will be closing the account and going somewhere else.
DS
D Smith
Feb 17, 2026
1.0
Wait times in person and on the phone are ridiculous. You have to make an appointment to just talk to someone. BANK ELSEWHERE
LW
Lizzie Walker
Jan 20, 2026
1.0
If you are considering banking with the Credit Union of Texas, I suggest you DONT. They never answer their phones and if they do the hold time is more than an hour long. You can make an appointment to speak with someone and they will not call you and honor the appointment time. Then if you dispute a transaction they WILL NOT side with you. They will find every reason to blame you as the customer. THIS IS LITERALLY THE WORST BANK I HAVE EVER BANKED WITH IN MY LIFE. It is sad you cannot get someone on the phone regarding your money.
JT
Jo Thompson
Jan 16, 2026
5.0
Kevin is your best employee. You should make him a supervisor or head manager. He's the greatest!
DG
daniel gomez
Jan 2, 2026
1.0
Very disappointed. No one in the branch could help close out an IRA acct . Was told to travel to another branch to get help.
Frequently Asked Questions About Credit Union of Texas
What are the regular operating hours of Credit Union of Texas?
Credit Union of Texas is open Monday through Friday from 9:00 AM to 6:00 PM, and on Saturdays from 10:00 AM to 2:00 PM. It is closed on Sundays.
Is Credit Union of Texas open on holidays?
Credit Union of Texas is closed on major holidays including November 11, November 27, December 25, and January 1.
Where is Credit Union of Texas located?
Credit Union of Texas is located at 3305 Ross Ave, Dallas, TX 75204, United States.
What types of financial services does Credit Union of Texas offer?
They offer competitive rates and personalized services including savings accounts, CDs, IRAs, auto loans, personal loans, home equity lending, mortgages, and business banking solutions.
How can I access Credit Union of Texas's mobile banking?
You can download their mobile app for Android from the Google Play Store and for iOS from the Apple App Store to bank conveniently on your mobile device.
What languages are supported by Credit Union of Texas?
Credit Union of Texas supports both English and Spanish for customer service and communications.
What is the main contact number for Credit Union of Texas?
You can reach Credit Union of Texas at their main phone number +1 214-818-3231 or toll-free at +1 800-627-0006.
Which nearby places might I visit around Credit Union of Texas?
Near Credit Union of Texas, you can visit popular spots like Burgundy's Local butcher shop, Dahlia restaurant and bar, and the Credit Union of Texas Dog Park for relaxation or dining before or after your visit.
Are there nearby transit or parking options for customers visiting Credit Union of Texas?
While specific transit stations are not listed, the location near Ross Ave offers access to various local amenities and public transit options. Nearby landmarks like Icon at Ross Apartments and various bars suggest a well-served urban area for parking and transit.
What nearby food and drink options are available around Credit Union of Texas?
You can explore diverse dining experiences including Mexican cuisine at Bocado, cocktails at Black Swan Saloon, and coffee at Fiction Coffee, all located near Credit Union of Texas.
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