Benjamin Stein (Branch Banker) was very helpful and helped my daughter open her first checking account right before closing when NOBODY ELSE WOULD. We went to six other banks prior (one was 1 hr before closing) and was told we’d need to set an appointment cause they were about to close. Came to PNC and Benjamin greeted us with a smile and helped us open her account with no issues whatsoever. Excellent customer service.
GB
Gloria Bernal
Jun 11, 2025
5.0
Great service as soon as you walk in you are acknowledged as it should be! Everyone is professional and very helpful to your financial needs!
AF
Amber Ford
Sep 3, 2024
5.0
The lion’s share of negative reviews seem to be from people who are salty about this no longer being a BBVA. I’ve had a PNC virtual wallet account since 2012, and I have never had anything but awesome experiences with PNC. I was STOKED when a branch opened up right down the street in Crowley— got rid of my Chase account and have been banking exclusively with PNC ever since. Never charged any fees, they refund my ATM transaction fees (even the expensive ones at Winstar, y’all), and I’m currently earning 5% interest on a savings account that I can access/use at anytime; no withdrawal fees and no questions asked. Every time I have gone into this branch, I have been greeted warmly and pointed in the right direction. I recently worked with Kimi to wipe out an annoying CC balance for which I was getting charged crazy interest each month, and she set me up with a simple, straightforward payment plan that is much more manageable than trying to dig out of CC interest. I am a very happy PNC customer and am looking forward to working with this branch more in the future.