Just called the branch to inquire about a transaction and "MICHAEL" at the branch would not take the time to access my account to help me understand if I was charged. The only thing he said was if it was not your purchase we will return your money. Michael never took the time to hear that my debit card was locked until I could get clarity. As it relates to customers being secure in the institute holding its money you have failed at it this morning.
LA
Leland Anderson
Sep 3, 2025
5.0
I'm leaving this review for this PNC Bank it is the best branch I've ever been in Cherrie Hewitt it was the branch manager it was very helpful very knowledgeable help me with my account handled all my concerns made it very easy to maintain an operate the account and look through and find out for any discrepancies that were there She did an outstanding job in my Personal reviews best service I have ever had from any branch. My recommendation she should be made a district manager not just a branch manager excellent at her job her staff was very cordial very helpful atmosphere was outstanding service was outstanding kudos to them
MB
Mae Bae
Aug 11, 2025
5.0
Hosam shanak great bank teller and awesome location fast and easy service check him out
CA
Cinnamon Apple
Aug 9, 2025
5.0
Nice team
Hosam shanak was professional and fast did my request really quick and over me all solution for my business
Thank you for the professional service
CL
Christopher Lu
Aug 7, 2025
1.0
I went to PNC Bank yesterday morning to open a business account. I worked with Hosam, the assistant to the assistant branch manager. I wasn’t in a rush and provided him with all the necessary business information. He assured me the account would be opened that same day and that I’d receive a confirmation email by end of day.
I never received that email, and there was no response to my follow-up. I went in the next morning to deposit funds into what I thought was my newly opened account. When I walked in, he acknowledged my email—but then said he didn’t have my paperwork, even though I had already sent it to him via email the day before. This was frustrating and unprofessional, especially when I had done everything on my part.
No wonder this branch has a 2.6 rating. Communication and accountability matter—especially when dealing with financial services.
What are the regular business hours for PNC Bank at 3920 Glade Rd, Colleyville?
PNC Bank is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 1:00 PM. The branch is closed on Sundays.
Does PNC Bank offer drive-through services and what are their hours?
Yes, PNC Bank offers drive-through services Monday to Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Is PNC Bank accessible for customers with disabilities?
Yes, the bank has wheelchair accessible entrances and parking available for customers with disabilities.
Can I schedule an appointment with PNC Bank online?
Yes, you can schedule an appointment online through their scheduling link provided in their profile.
What financial products and services does PNC Bank offer?
PNC Bank offers products such as Checking, Savings, Online Banking, Bill Pay, Credit Cards, Auto Loans, Home Equity, Mortgage, and Investments.
Does PNC Bank provide any special services or features?
Yes, PNC Bank provides instant debit card availability and has Saturday hours for convenient service.
What banking brands are associated with PNC Bank at this location?
This PNC Bank location is associated with brands including Virtual Wallet, Checkready, Home HQ, Cash Flow Insights, Wealth Insights, and others.
Are there other banks nearby PNC Bank at 3920 Glade Rd?
Yes, nearby banks include BBVA Bank and Bank of America, as well as several ATMs available from PNC and Bank of America in the area.
What dining options are available near PNC Bank for a meal or a snack?
Nearby you can find Marble Slab Creamery/MaggieMoo’s, Pho Duy Vietnamese Restaurant, Hysen’s Nizza Pizza, and NYC Bagel & Deli, offering a variety of meals and treats before or after your visit to the bank.
Are there beauty and wellness services near PNC Bank?
Yes, nearby beauty and wellness options include Pro-Cuts Barber and Beauty Salon, Luxury Nail Spa, and Salon Del Vinedo beauty spa.