New management. Branch manager Rich can't help, he would have to call someone to see how to handle my situation of having a check put through twice. WOW. No one can help anyone that has been with a bank since the 80's. Iris is no help, she laughs and talked to other teller about me coming in, and her inability to be courteous and helpful. Choose another bank or a different branch.
RK
Rachael Kang
Nov 19, 2025
3.0
Everyone was very kind inside, but don’t bother trying their drive thru services. No one has answered the past two days that I’ve tried.
KG
Kelli Gorton
Aug 25, 2025
5.0
My banker, Robert Franklin does an Excellent job!
He has been taking care of all of my banking needs for over five years! He's very professional and he does a top-notch job!
Thank you Robert!
Kelli
Gorton
WP
William Parr
Aug 6, 2025
5.0
For more than a week I continually had difficulty using my husband's PC to get to my online banking account. My User/Password was recognized, but still wanted verification code. Was not receiving the code?! Very frustrating! It was then on 7/31/2025 at 3:24p I called my branch located at 3640 N Josey. My call answered by a kind, knowledgeable young lady, Lucy. She was kind, patient and understanding as I explained my irritating dilemma. Lucy, as I found to be, was the only Teller on the floor at that time. She verified I was me with surety, thru several questions only known to me. All the while she was investigating the error I was experiencing, she performed her Teller position with the same level of kindness and patience. Lucy worked with me for 30 minutes, while assisting her clientele. And Yeehaw! Lucy wonderfully resolved my problem!
Many a thank- you/Kudos for Lucy!!! Also, when I contacted Rich, her Bank Manager to sing her praises, he too had ONLY similar praise. ----------------------- Angela Parr
AM
Amin Mohammad
Mar 21, 2024
1.0
I try to open account in bank .I went to bank front on black lady she have no knowledge how to open my account and she talk like she is not bank employee look she is owner of bank..and misbehavior with me..if Manger read talk with me.i explain..you pay high rent and keep employee like this no one come in your bank. Today date March 21 2024...(reason only I tell I need to open joint account)she no help me
What are the operating hours of PNC Bank in Carrollton, TX?
PNC Bank in Carrollton, TX is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
Does PNC Bank offer services in languages other than English?
Yes, PNC Bank in Carrollton offers services in Spanish.
What types of banking products are available at the Carrollton PNC Bank branch?
The branch offers Checking, Savings, Online Banking, Bill Pay, Credit Cards, Auto Loans, Home Equity, Mortgage, and Investment products.
Is the PNC Bank branch at 3640 N Josey Ln wheelchair accessible?
Yes, this PNC Bank location has wheelchair accessible entrances and parking.
Can I schedule an appointment at the Carrollton PNC Bank branch online?
Yes, you can schedule an appointment online via PNC's appointment setting page for this location.
What special offers does PNC Bank have for new customers?
PNC Bank offers new customers the chance to earn up to $400 as part of their new customer offer.
What nearby financial institutions are close to PNC Bank in Carrollton?
Near PNC Bank, you can find Chase Mortgage and Bitcoin Depot Bitcoin ATM, which offer mortgage lending and ATM services respectively.
Are there medical or chiropractic services near PNC Bank in Carrollton?
Yes, nearby are facilities like Quiroz Chiropractic, Prunty Chiropractic, Complete Injury Centers, and Prime Integrated Health Clinics offering chiropractic and health services.
Which nearby insurance agencies are located close to PNC Bank?
Nearby insurance agencies include Robert Wilson: Allstate Insurance, TWFG Curtis Caster Insurance, Farmers Insurance - Eric McGee, Mike Leonard Insurance Agency, and The Matt McGee Agency.
How can I use nearby transit or places of interest to find PNC Bank at 3640 N Josey Ln?
You can visit nearby landmarks such as Chase Mortgage or the Bitcoin Depot ATM to help locate PNC Bank. These nearby businesses can serve as helpful reference points when going to the bank.