Had a problem with my checking account and the gentleman there, young Asian man from another branch helping out, not only did he help correct the problem but he also went out of his way to get me refunded the expenses that I was charged. I was impressed with his service considering that when I walked in I was extremely frustrated with THREE paper statement changes in two weeks time. I never signed up for paper statements and if people have to tell PNC to opt them out or otherwise, then PNC has management issues. Time will tell.
LB
LaDena Bowlin
Jan 2, 2026
1.0
New management. Branch manager Rich can't help, he would have to call someone to see how to handle my situation of having a check put through twice. WOW. No one can help anyone that has been with a bank since the 80's. Iris is no help, she laughs and talked to other teller about me coming in, and her inability to be courteous and helpful. Choose another bank or a different branch.
RK
Rachael Kang
Nov 19, 2025
3.0
Everyone was very kind inside, but don’t bother trying their drive thru services. No one has answered the past two days that I’ve tried.
BH
Brooks Harkey
Jun 4, 2021
1.0
Had to call repeatedly for anyone to answer the phone. Finally got someone and they went to check on my problem. I've currently been on hold for over an hour waiting for a response.
What are the operating hours of PNC Bank in Carrollton, TX?
PNC Bank in Carrollton, TX is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
Does PNC Bank offer services in languages other than English?
Yes, PNC Bank in Carrollton offers services in Spanish.
What types of banking products are available at the Carrollton PNC Bank branch?
The branch offers Checking, Savings, Online Banking, Bill Pay, Credit Cards, Auto Loans, Home Equity, Mortgage, and Investment products.
Is the PNC Bank branch at 3640 N Josey Ln wheelchair accessible?
Yes, this PNC Bank location has wheelchair accessible entrances and parking.
Can I schedule an appointment at the Carrollton PNC Bank branch online?
Yes, you can schedule an appointment online via PNC's appointment setting page for this location.
What special offers does PNC Bank have for new customers?
PNC Bank offers new customers the chance to earn up to $400 as part of their new customer offer.
What nearby financial institutions are close to PNC Bank in Carrollton?
Near PNC Bank, you can find Chase Mortgage and Bitcoin Depot Bitcoin ATM, which offer mortgage lending and ATM services respectively.
Are there medical or chiropractic services near PNC Bank in Carrollton?
Yes, nearby are facilities like Quiroz Chiropractic, Prunty Chiropractic, Complete Injury Centers, and Prime Integrated Health Clinics offering chiropractic and health services.
Which nearby insurance agencies are located close to PNC Bank?
Nearby insurance agencies include Robert Wilson: Allstate Insurance, TWFG Curtis Caster Insurance, Farmers Insurance - Eric McGee, Mike Leonard Insurance Agency, and The Matt McGee Agency.
How can I use nearby transit or places of interest to find PNC Bank at 3640 N Josey Ln?
You can visit nearby landmarks such as Chase Mortgage or the Bitcoin Depot ATM to help locate PNC Bank. These nearby businesses can serve as helpful reference points when going to the bank.
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