Loanstar Title Loans

4.9
347 reviews

About

Loan AgencyCar Finance and Loan CompanyAuto AppraiserBill Payment Service
LoanStar Title Loans in Bryan, TX provides cash loans on car titles to Bryan and the surrounding area. We accept the following payment methods: Cash, Check, Debit Card, and Western Union. To get an auto title loan from LoanStar Title Loans in Bryan, all you need is your vehicle, photo ID and a clear vehicle title. Founded in 1990, LoanStar Title Loans is one of America's most respected companies helping hard-working Americans use the equity in their vehicle to access the cash they need.

Location

Loanstar Title Loans
3701 W Highway 21, Bryan, TX
77803, United States

Hours

Reviews

4.9
347 reviews
5 stars
336
4 stars
6
3 stars
3
2 stars
0
1 star
2

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and professional, with many specific mentions of employees like Jennifer, Haydee, and Leslie.

Efficiency

The loan process was frequently described as quick and easy, with many customers noting they were in and out in a short amount of time.

Welcoming Atmosphere

Reviewers highlighted the warm and inviting environment, noting that staff went above and beyond to make customers feel comfortable.

Knowledgeable Staff

Many customers appreciated the staff's ability to explain the loan process thoroughly and answer questions effectively.

Repeat Business

Several customers indicated they would return for future services and recommend the business to others, reflecting high satisfaction.
  • TE
    Tammi Eldridge
    1 day ago
    5.0
    When I went to get a loan, Haydee took the time to explain everything in detail. She also helped me with additional options when I needed them. Every time I call, she’s always so bubbly and friendly.
  • KB
    kendall booth
    4 days ago
    4.0
    Hedi was great made sure had money I needed when walking out great customer service
  • AS
    Amanda Sprader
    Nov 12, 2025
    1.0
    The initial process of getting my loan was easy, and the ladies in the office were friendly. My loan is now completely paid off, but what’s happened since then has been an absolute nightmare. When I first came in, I had a Michigan title, and I was told that once my loan was paid off, the title would be sent back to LoanStar, not to the address on my title. I was also told they would contact me once they received my title so I could come pick it up. After paying off my loan, I called for three weeks straight asking about it, and no one ever mentioned that the title had already been mailed out, or that it had gone to my old Michigan address, where someone else now lives. Because the employees gave me incorrect information, my title ended up in the wrong hands. From there, everything went downhill. I spent weeks calling multiple times each week trying to get answers. Jennifer told me she’d talk to the manager, who was supposed to contact the Michigan Secretary of State. After waiting for 2–3 weeks, I was finally told they could just issue a lien release so I could get a new title from the DMV. When I called the DMV, they informed me I’d need my original Michigan title for that process, something LoanStar should’ve known from the start. When I called back to explain this, Jennifer’s only response was “Really?” I also asked what happened with the manager’s call to Michigan, and she said the manager “wasn’t in,” even though I had been told that was being handled weeks ago. After over two months of going in circles, I finally got a call back, for the first time ever, just to be told the exact same thing Michigan had already told me when I called myself, that phone call with Michigan was 4.5 hours mind you. Now I have to wait another 2–3 weeks for the title to arrive in the mail and pay $35 plus postage fees because of their mistake. This whole experience has been extremely frustrating, unprofessional, and time consuming. The employees clearly lack proper training and communication, and they constantly ask customers for five-star reviews, which probably explains the inflated ratings online. I will never return to LoanStar Title Loans, and neither will my friends or family.
  • AM
    Aiken Morgan
    Nov 10, 2025
    5.0
    Very fast and the ladies were super nice!
  • PH
    Petreat Hicks
    Nov 3, 2025
    5.0
    I love love love working with Haydee she is the best

Frequently Asked Questions About Loanstar Title Loans

What are the regular business hours for Loanstar Title Loans in Bryan, TX?

Loanstar Title Loans in Bryan is open Monday to Friday from 10:00 AM to 6:00 PM, and on Saturdays from 9:00 AM to 2:00 PM. It is closed on Sundays.

Are there any special holiday hours I should be aware of at Loanstar Title Loans?

Yes, Loanstar Title Loans is closed on November 27, 2025, December 25, 2025, and January 1, 2026. On December 24, 2025, it is open from 10:00 AM to 2:00 PM, and on December 31, 2025, from 10:00 AM to 4:00 PM.