PNC Bank

Reviews

• WC

  Wendy Contreras

  Jun 18, 2025
  1.0
  ATM NEVER WORKS
• CC

  ChochTray3

  Apr 7, 2022
  1.0
  Lady working and helping does not understand the question you ask unless it’s about paying money. Gave so much attitude and was interrupting me when I was trying to get my point across talking over me before I finished. They are unorganized by not having a sign sheet to know who is next to attend. Don’t bank with them, worst than BBVA.
• MZ

  Michelle Zuniga

  Jul 14, 2018
  1.0
  Highly unprofessional customer service for long term customers. Will be changing banks immediately.
• LT

  Lappoon Tang

  Apr 18, 2018
  1.0
  If a bank is serious about its clients, it should be serious about its customer services. What kind of customer services would you get from this bank? If your issues are either "too difficult" or "not important", you will get a cold shoulder if not insults in your face. As for this bank, convenience to a service representative is more important than satisfaction to a customer. If you'd plan on opening accounts here, expect to wait on line in a phone call to customer reps only to get hung up in the middle of a conversation. Your calls will be cut off in a bad surprise if your issues are considered to be too difficult by a service agent: she will ask if you can be put on hold and then will cut the call afterward. If you try to get help from a service rep in the bank and your issues are "too difficult", you will literally be shown the exit. Be prepared to get challenged by your rising blood pressure. This bank has by far the worst customer services if they can be called services: this is an insult to the nation.

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