AD
Alan Dalton
Jun 20, 2025
Horrible service. ATM always broke
DR
David Romans
Jan 13, 2023
Since the change to PNC, customer service has gone down. I am positive at this point, this bank truly does not care about customers. Two personal accounts, two business accounts and multiple credit cards with this bank and I think I’m near done. Also, as a business owner, I can’t buy more than $20 worth of quarters. How does that make sense to come to the bank every day to get change cause they won’t supply me enough to last the week. I tried to open a new account today, I sat in the lobby for 20 minutes. I went up to the bank teller to ask how long it would take, and all four ladies standing there, ignored me and actually turned their backs to me when I asked a question.
DP
Debra Payne
Jan 28, 2022
Hate banking here. Incompetent, non-caring, employees. I’m moving to another bank.
RJ
Reyes Jimenez
Jan 25, 2019
It’s sad that every time I go to use the ATM at the Belton BBVA Bank it’s either BROKEN, OUT SERVICE or EATING people’s cards. It’s always a true gamble when using this ATM. Other BBVA banks(Temple, Waco) never seem to have these issues. It seems that the other locations have newer ATM machines. It’s also not very impressive when the staff that is working in the bank let’s you know that they also wish that they had a New or Differnt ATM Machine. “The more complaints we get the better chance we have of getting a new ATM machine.” - Bank Staff
This is a great place to bank with. They are always welcoming and helpful. Cameron specially is the best. 👍