This profile is uncertified and using publicly sourced data
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Business Details
About
Credit UnionATMCar Finance and Loan CompanyInvestment ServiceMortgage LenderBank
Situated in the heart of Austin, Velocity Credit Union's Downtown branch is a modern financial haven that offers everything from savings accounts and checking to loans and investments. With easy access to the southbound frontage road and a range of conveniences like ATMs, drive-thrus, and state-of-the-art ITMs, customers can enjoy exceptional service and innovative technology, ensuring a seamless banking experience right at their fingertips.
Location
Velocity Credit Union (Downtown branch & ATM)
705 E 12th St, Austin, TX
78701, United States
Hours
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 2:00 PM
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.