Certified by TurboTax - Downtown, W 5th Street, Austin • Apr 12, 2026
Tax Preparation ServiceTax Consultant
By appointment only. Hand off taxes to a local tax expert who has your back. Get expert tax preparation services in Downtown, Austin at your nearby TurboTax Expert office. Our trusted tax experts make tax preparation easy and stress-free. Schedule an appointment by calling (512) 489-3574 or meet with a TurboTax expert online—whichever works best for you. Either way, you’ll connect with a tax professional that will get you every dollar you deserve. Visit your local tax office in Downtown, Austin to get started with a local tax expert who has your back.
Details
Requires appointmentAvailable
Online appointmentsAvailable
RestroomAvailable
Onsite servicesAvailable
Free parking lotNot available
Free street parkingNot available
Paid parking garageNot available
Wheelchair accessible entranceAvailable
Wheelchair accessible restroomAvailable
Wheelchair accessible seatingAvailable
Location
Certified by TurboTax - Downtown, W 5th Street, Austin • Apr 12, 2026
Certified by TurboTax - Downtown, W 5th Street, Austin • Apr 12, 2026
MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
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SundayClosed
Reviews
4.2
20 reviews
5 stars
11
4 stars
4
3 stars
2
2 stars
3
1 star0
RP
Rob Pipkin
Mar 21, 2026
4.0
Positive,polite,nice,informative, awesome
CW
Cindy Wilcox
Mar 19, 2026
5.0
LaShanda is wonderful.
JD
Jason Dixon
Dec 22, 2025
5.0
Shawane handled my taxes like a pro! She answered all my tax question with no problem. Her professionalism was excellent. I would recommend her services to everyone!
Frequently Asked Questions About TurboTax - Downtown, W 5th Street, Austin
Can I visit a TurboTax store or Expert office without an appointment?
Walk-ins may be available at select TurboTax stores. Our team is happy to help you find the best time to meet with a tax expert. Call today to confirm availability or schedule an appointment.
Do you offer online or in-person appointments?
Yes, TurboTax offers convenient in-person appointments as well as online appointments, so you can connect with a tax expert in the way that works best for you. Choose the option that fits your schedule—online or in person—and receive personalized guidance from a trusted TurboTax expert dedicated to handling your taxes completely.
What documents should I bring to my appointment?
When you visit TurboTax store or Expert office, please bring your tax forms, your prior year’s tax return, and identification for everyone listed on your return. You can bring these as electronic or paper copies—whatever’s easiest for you.
Be sure to also bring a device you can log into, like a smartphone, tablet, or laptop. You’ll use it to give your expert permission to work on your return, upload tax documents or connect your financial institutions, track your progress, and complete your final review. Our local experts will walk you through each step securely.
Do TurboTax stores or Expert offices provide business tax services?
Yes, our tax professionals provide tax help tailored to your business tax and self-employed tax needs. Our local tax experts help you maximize your business tax savings, and help you file your business taxes with 100% accuracy.
Please note that certain locations may not be able to provide in-person business tax support, but you can still file with your business tax expert online in these instances.
What tax preparation services are available at TurboTax Full Service Austin - Downtown?
Our local TurboTax office offers comprehensive tax preparation services, including filing taxes, answering tax questions, reviewing and amending previous returns, advising on tax impacts of life changes, and identifying potential deductions or credits.
Do I need an appointment to visit the TurboTax office in Austin Downtown?
Yes, appointments are required to meet with a tax expert at our office. You can also schedule an appointment online with a local tax professional.
What documents should I bring when visiting the TurboTax Austin office?
You don't need to bring anything, but you may bring prior year tax returns or other documents. You can also upload your documents securely online for review during your appointment.
Where is TurboTax Full Service Austin - Downtown located and what are its hours?
We are located at 201 West 5th Street, Suite 10, 119, Austin, TX 78701. Our office is open Monday through Friday from 9:00 AM to 1:00 PM and closed on weekends. Services are by appointment only.
Does the TurboTax Austin office offer onsite services and restrooms?
Yes, the office has onsite services and restrooms available for customers.
Can I book online appointments with TurboTax Full Service Austin Downtown?
Yes, the office offers the convenience of online appointments to meet with local tax experts.
Which nearby bank facilities can I find near the TurboTax office in Austin Downtown?
Near our office, you can use the PlainsCapital Bank ATM and The Private Bank at PlainsCapital for financial services and banking needs.
Are there nearby professional marketing and advertising agencies close to TurboTax Austin Downtown?
Yes, nearby agencies include Vexa Digital, Binary Design Hub, Sangfroid, Abilitie, and Royalty Clearinghouse, which may be useful for business marketing and advertising services.
What nearby amenities could I visit before or after my appointment at TurboTax Austin?
You can visit entertainment at Truth Love & Comedy or grab a treat at Pabs Pies bakery and restaurant, both conveniently close to our office.
How can nearby transit or points of interest help me find TurboTax Full Service Austin Downtown?
Knowing our location near landmarks like Austin Luxury Locating and Swish Dental can help you navigate. These local points assist in orienting customers to find our office easily in the Austin Downtown neighborhood.
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