PNC Bank

3.3
13 reviews
PNC Bank Logo. Brilliantly Boring Since 1865

About

BankATMPNC Bank
We’ll keep your money boring so your life doesn’t have to be. PNC Bank. Brilliantly Boring since 1865

Details

  • Requires appointmentNot available
  • Drive-throughNot available
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

PNC Bank
1703 W 5th St, Austin, TX
78703, United States

Hours

Reviews

3.3
13 reviews
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  • RS
    Rusty Shakleford
    Apr 2, 2025
    3.0
    people here are friendly, but i came here during bank hours and they were closed. we had a deal....
  • DM
    Doni Marquart
    Dec 26, 2021
    1.0
    PNC Bank caused one of the most horrible experiences with a business, in my entire LIFE. They closed my account, with no notice, in August. I found out when I ran out of gas at 5 am on the side of the freeway, 12.23.2021.... When I called and asked the bank why my ATM suddenly does not work? They said, "we closed this account in August. We will send you a check for your $80K" (No THANK YOU very much, i made them WIRE my funds to another account!!)... The Customer Service is next to impossible to reach. At one time, I waited *I'm not making this up, I wanted to see how long it would continue* over EIGHT HOURS...I never did reach a customer service agent. I was afraid their bank was going out of business...And I am still pretty certain that is the case, since the issue was, I needed well over $10K and they simply did NOT want to release that amount of funds to me!! The ONLY reason PNC ever entered my field of vision was my 27 year relationship with BBVA/Compass...A solid, dependable, and friendly bank, with exceptional Customer Service agents. I have moved these accounts to A+ Federal Credit Union. Anyone will qualify, by donating $10 to Education. A brilliant service...The customer service people were so kind at A+ after the horrible abuse at PNC. I was 'ugly crying' at the abuse, and one of the sweetest young men/employees *ever* came around and hugged this little old lady, (I'm vaxxed ) ... and restored my faith in Humanity. Thank you A+ Federal Credit Union. PNC BANK YOU ARE AN UGLY HEARTED, NASTY INSTITUTION, WITH HORRIBLE MEAN EMPLOYEES WITH NO REGARD WHATEVER FOR CUSTOMER ISSUES, OR CONCERNS. WHEN THERE IS A CLASS ACTION LAWSUIT FILED AGAINST YOU, I WILL BE THERE TO HELP MAKE SURE YOU NEVER HURT ANOTHER UNITED STATES CITIZEN WITH YOUR DAMAGING, DANGEROUS AND WHAT APPEAR TO BE ILLEGAL BUSINESS PRACTICES.
  • CM
    Charles Mc
    Jan 14, 2019
    5.0
    They deserve a much higher rating they are also always very kind and sweet to me and my puppy dogs when I come to visit
  • FA
    FC Austin
    Oct 19, 2017
    1.0
    It has been the worst experience I ever encountered with a Bank. Complete incompetence and lack of service. One mistake after the other, impossible to do business with this bank even with the most patience client.

Frequently Asked Questions About PNC Bank

What are the operating hours of PNC Bank at 1703 W 5th St, Austin?

PNC Bank is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.

What types of financial products and services does PNC Bank offer?

PNC Bank offers checking, savings, online banking, bill pay, credit cards, auto loans, home equity, mortgage, and investments.