PNC Bank

Reviews

• MG

  mike goodgreen

  Feb 20, 2026
  5.0
  I want to take a moment to recognize someone who truly represents the best of what banking — and customer service — should be. Christa at this PNC branch is exceptional. In an age where so many interactions feel rushed and transactional, she brings something that can’t be trained easily: genuine care. She takes the time to listen, to explain, and to make sure you never feel like just another account number. You feel like a person. You feel important. Her professionalism, patience, and kindness reflect incredibly well on PNC as a whole. Employees like Christa are the reason customers stay loyal, and the reason they tell others where to bank. PNC — if you see this — please know that Christa is making a real impact. She is building trust, loyalty, and goodwill for your company every single day. People like her are not just employees; they are ambassadors for your brand. Thank you, Christa, for caring the way you do. It does not go unnoticed.
• RS

  Rusty Shakleford

  Apr 2, 2025
  3.0
  people here are friendly, but i came here during bank hours and they were closed. we had a deal....
• DM

  Doni Marquart

  Dec 26, 2021
  1.0
  PNC Bank caused one of the most horrible experiences with a business, in my entire LIFE. They closed my account, with no notice, in August. I found out when I ran out of gas at 5 am on the side of the freeway, 12.23.2021.... When I called and asked the bank why my ATM suddenly does not work? They said, "we closed this account in August. We will send you a check for your $80K" (No THANK YOU very much, i made them WIRE my funds to another account!!)... The Customer Service is next to impossible to reach. At one time, I waited *I'm not making this up, I wanted to see how long it would continue* over EIGHT HOURS...I never did reach a customer service agent. I was afraid their bank was going out of business...And I am still pretty certain that is the case, since the issue was, I needed well over $10K and they simply did NOT want to release that amount of funds to me!! The ONLY reason PNC ever entered my field of vision was my 27 year relationship with BBVA/Compass...A solid, dependable, and friendly bank, with exceptional Customer Service agents. I have moved these accounts to A+ Federal Credit Union. Anyone will qualify, by donating $10 to Education. A brilliant service...The customer service people were so kind at A+ after the horrible abuse at PNC. I was 'ugly crying' at the abuse, and one of the sweetest young men/employees *ever* came around and hugged this little old lady, (I'm vaxxed ) ... and restored my faith in Humanity. Thank you A+ Federal Credit Union. PNC BANK YOU ARE AN UGLY HEARTED, NASTY INSTITUTION, WITH HORRIBLE MEAN EMPLOYEES WITH NO REGARD WHATEVER FOR CUSTOMER ISSUES, OR CONCERNS. WHEN THERE IS A CLASS ACTION LAWSUIT FILED AGAINST YOU, I WILL BE THERE TO HELP MAKE SURE YOU NEVER HURT ANOTHER UNITED STATES CITIZEN WITH YOUR DAMAGING, DANGEROUS AND WHAT APPEAR TO BE ILLEGAL BUSINESS PRACTICES.
• CM

  Charles Mc

  Jan 14, 2019
  5.0
  They deserve a much higher rating they are also always very kind and sweet to me and my puppy dogs when I come to visit

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