PNC Bank

Reviews

• JP

  Jolie Paige

  Apr 22, 2025
  5.0
  Deanna at this location is AMAZING! I was frustrated because it seems like every drive up atm at pnc refuses to work (okay only 2) and she was so kind and helpful, offered to put in a request for the one at her location and the other one as well. She was so nice despite my kind of barging in upset, and even though I already love PNC, she made my experience that much better. Thanks Deanna!!
• TB

  Tidus Black

  Feb 25, 2025
  1.0
  Shit service and will not release your new card that was sent at their location despite talking to the same person 5x for the same issue.
• SR

  Sandi Reinlie

  Jun 26, 2023
  1.0
  This bank was so much better when it was BBVA Compass. PNC is now slow. This branch used to have three people that could notarize documents now they have one and she does not pay attention to other customers needing help she's in her office talking about the Russian government with her current client even though other clients are waiting the service just is not as good as it used to be currently looking for a new business bank and personal bank people have busy schedules, I need a quick service that will take five minutes not a long winded conversation about the Russian government that I can hear in the background so I know they're not actually working on anything. Employees should be trained on how to politely exit. Non-work conversations quickly after having a brief chat with a customer especially when they can see out their office window that other people are waiting for services. #EmployeesNeedRetraining.UPDATE / tell her at the 45th St. N LAMAR location SENT ME TO ANOTHER PNC LOCATION TO GET A NOTARIZATION AND WHEN I ARRIVED, THEY DID NOT HAVE A NOTARY. PNC IS LITERALLY BECOME THE SLOWEST WORST BANK EVER. I WILL BE CLOSING MY ACCOUNTS. DO YOURSELF A FAVOR AND BANK SOMEWHERE ELSE
• AM

  Andrew McCarroll

  Oct 15, 2013
  1.0
  For the third time in the last few months, I showed up at 7:30 to make a commercial deposit and get change for my store. And once again the window was not open - nor did there appear to be anyone even in the bank getting ready to open. One of the tellers finally opened at 7:39, and it then took another ten minutes to complete my business while the computers warmed up, etc. While the people here are friendly enough, this is a terrible place to bank.

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