I’m unsure where these one star reviews are coming from because I recently opened a checking and savings with PNC and my experience has been great since day 1 of opening the accounts. My drive thru visits are always smooth and done in a timely manner and also my experiences inside of the branches has also been good and I’ve visited multiple branches around Austin. I would recommend anyone looking for a new bank to try out PNC, they definitely won’t disappoint.
CB
Colin Blake
Nov 10, 2020
5.0
I've been a BBVA account holder for years, and this branch is one of the main reasons why. The staff is personable and friendly - I feel like I'm heard when I go through the drive-thru and one of my regular tellers is there to greet my with a (behind-the-mask) smile. If they'd add an Amazon Pick-up Locker, I'd throw in a 6th star.
JP
Jamie-Lee Potter
May 21, 2020
1.0
Hope your card never gets eaten by their ATM machine because you will get little to no assistance from the tellers and you won’t get your card back. Very frustrating.
CT
Clinton Thomas
Jun 25, 2016
5.0
I forgot it was Saturday and I had a large deposit for my business. I was there before they closed but they did everything by the book with a smile even though they stayed late. I so appreciate the friendliness and professionalism mixture.
ES
Eli Seal
Jun 20, 2014
3.0
Nice people. I went there because the City of Austin website says they do currency exchange. While this is true it's only for paper (non-coin) money and must be at least $25 worth.