Since its beginnings in 1941 as San Antonio’s first suburban bank, Broadway National Bank has always been a trendsetter, introducing innovative financial policies which help shape modern banking. Today, Broadway is the largest independently owned bank headquartered in San Antonio. In 1996, Broadway Bank began to acquire financial centers in the Texas Hill Country. In 2005, the bank acquired Balcones Bank with Financial Centers in San Marcos, Wimberley, Kyle and Buda, starting its strategic move northward. Just a few years later in 2012, Broadway Bank announced its entry into the Austin region and today has over 30 banking centers in the South Central and Central Texas regions, and now Dallas. Broadway Bank is still family-owned.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.