Serving our community for over 30 years.
Since we opened our doors on Elm Street in Shelbyville, Tennessee in 1988, we have built our reputation on quality customer service.
From that time, we have grown from 10 to 85 employees, and opened four additional branches. In 2002, we purchased a mortgage business, which is now known as First Community Mortgage and employs more than 200 people.
We have weathered challenging economic times to become even stronger and are well positioned for future growth in Middle Tennessee. Our team looks forward to serving customers in Bedford and Moore counties for generations to come. FCBoT is dedicated to serving our community’s financial needs and is fully inured by the FDIC.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.