Peoples Bank of East Tennessee is a locally owned and operated community bank established in 1997 with its home office in Madisonville, TN. From the initial conversations with our founders to the monthly staff meetings of today, our core philosophy is to provide every customer of Peoples Bank with exceptional service. This includes being able to provide the latest in product offerings and technological advances such as free online banking, ATM, debit, and credit card services, and convenient six-day banking hours.
This emphasis on true community banking has been extremely well received as evidenced by our growth over the last 27 years.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.