The 180,000+ members of ORNL FCU account for over $2.7 billion in assets. Our Community Credit Union provides financial services to anyone who lives, works, worships, or attends school in the 19 counties of Central East Tennessee. The South Knoxville Branch features a drive thru service with extended hours Monday through Thursday open from 8:30AM - 5:30PM and 8:30AM - 6:00PM on Friday.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.