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A full-service banking institution based in Knoxville since 1924, Home Federal Bank offers a complete line of personal, home, business and commercial banking services. From mortgage and consumer loans, checking and savings plans and accounts, personal and business trusts and investment planning—to retail services, ATM/Debit cards, credit cards, a mobile app and easy, convenient online banking, Home Federal is here to serve our customers’ diverse financial needs.
Our account was compromised. Missy and Tyler provided amazing customer care. They took immediate action, calmed the family member first involved, and continued to help us throughout the process of cleaning everything up. They were wonderful!!! I highly recommend Downtown West Home Federal!
AW
Andrea Wilson
Oct 28, 2025
5.0
Nancy, Sarah and Leslie are always amazing!!! They are sweet and very helpful!!
BE
Bethany Endicott-Thier
Sep 25, 2025
5.0
This morning my husband and I walked into Home Federal Bank at the Downtown West branch. Met Tyler who introduced us to Leslie Reagan who helped set up separate accounts. Checking and Savings for me.And Checking for my husband. We had our new accounts, debit cards, bank app on our phones and phone number to set up our card pins. All in under an hour. Thank you Leslie and Tyler for all your help.
MM
mdwebb100
Sep 23, 2025
5.0
HFB is a good bank. Been here for over 30 years.
LP
Laura Payne
Aug 28, 2025
5.0
Home Federal Downtown West Branch is truly a hometown bank. The wisdom and guidance of the branch manager Tyler and their staff Trish, Nancy, Sarah, Michelle, and Leslie is the best! They are always welcoming, kind, and helpful. They provide true, excellent care, and service in clear, practical ways, always!
Frequently Asked Questions About Home Federal Bank
What are the main products and services offered by Home Federal Bank?
Home Federal Bank offers personal, home, business, and commercial banking services including checking and savings accounts, loans, mortgages, investment planning, and online banking.
What are the regular branch hours for Home Federal Bank's Downtown West Branch?
The branch is open Monday to Thursday from 8:30 AM to 4:00 PM, and Friday from 8:30 AM to 6:00 PM. It is closed on Saturdays and Sundays.
When is the drive-through service available at Home Federal Bank?
Drive-through hours are Monday through Thursday from 8:00 AM to 4:00 PM, and Friday from 8:00 AM to 6:00 PM, with closures on weekends.
Does Home Federal Bank require appointments for banking services?
No, appointments are not required for Home Federal Bank services at this branch.
Is Home Federal Bank accessible for customers with disabilities?
Yes, the bank has a wheelchair-accessible entrance and parking to accommodate customers with disabilities.
How can I contact Home Federal Bank?
You can reach Home Federal Bank by phone at +1 865-546-0910 or by email at contactus@homefederaltn.com.
What is the address of the Home Federal Bank Downtown West Branch?
The address is 1700 Downtown West Blvd., Knoxville, TN 37919, USA.
Are there any nearby dining options where I can eat before or after visiting Home Federal Bank?
Yes, nearby restaurants include Bida Saigon, Wise Guys Pizza Kitchen, Lempira Mexican Restaurant & Latin Cuisine, Indian Grocery, and Turkish Market, offering a variety of cuisines to enjoy around the Downtown West area.
What other financial services are available near Home Federal Bank Downtown West Branch?
Nearby financial service providers include First Heritage Credit specializing in installment loans and financial advising, Mariner Finance offering mortgages and loans, and Personal Finance Company as a mortgage broker.
What nearby locations can I visit in the Downtown West area while coming to Home Federal Bank?
While visiting the bank, you can explore nearby places such as Downtown West shopping center, Knoxville Bills Backers bar for socializing, and various beauty salons like Knox Babe Tribe and Gambuzza's Barbershop for personal care.