Business Details
About
BankBusiness Banking ServiceSavings and Loan AssociationATMCheck Cashing Service
A full-service banking institution based in Knoxville since 1924, Home Federal Bank offers a complete line of personal, home, business and commercial banking services. From mortgage and consumer loans, checking and savings plans and accounts, personal and business trusts and investment planning—to retail services, ATM/Debit cards, credit cards, a mobile app and easy, convenient online banking, Home Federal is here to serve our customers’ diverse financial needs.
Details
- Requires appointmentNot available
- Drive-throughAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
5.0
141 reviews
5 stars
140
4 stars1
3 stars0
2 stars0
1 star0
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and treating them like family.
Staff Recognition
Specific employees, particularly Kerri, Crystal, and Penny, received numerous commendations for their exceptional service.
Trust and Reliability
Many long-term customers expressed their trust in the bank, highlighting its reliability and commitment to customer care.
Overall Satisfaction
The majority of reviews reflect a high level of satisfaction with the banking experience, with many recommending the bank to others.
- TSTaylor Stansberry1 day ago5.0Love this place!
- BLBrad Lovett1 day ago5.0I have been banking with the South Knoxville branch of Home Federal Banl for several years, and have always found the staff friendly and efficient! Kerri is always smiling when I pull up to the drive-thru! I recommend highly our locally owned Home Federal Bank, South Knoxville!
- JLJennifer Lovett1 day ago5.0I Love My bank. I have worked in a small town bank in Texas, as mail room. I have opened an acct with a national bank and hated how I was treated. I use multiple locations, Home Federal is always welcoming, personal and efficient. My Branch in South Knoxville is the best I think. They remember me, and I am always in and out with no fuss. Kerri in Drive thru remembers us, and there is rarely a long line to wait. Thank you
- MTMildred ThompsonDec 30, 20255.0Kerri is an outstanding drive thru teller! She is always ready to assist me and calls me by name. Kerri always gives dog treats to my two dogs, Charlie and Lil Bit. My pups look forward to seeing her as well.
- RHRex HargroveDec 5, 20255.0Best banking experience I’ve ever had. I had to come back and edit my review, because this branch goes soooo far above and beyond. And every single staff member of this branch is considered family by my family. This is how a bank should operate.
Frequently Asked Questions About Home Federal Bank
What types of banking services does Home Federal Bank offer?
Home Federal Bank offers personal, home, business, and commercial banking services including checking and savings accounts, loans, mortgages, investment planning, and more.
Where is Home Federal Bank located?
Home Federal Bank is located at 4444 Chapman Highway, Knoxville, TN 37920.
What are the operating hours of Home Federal Bank?
The bank is open Monday to Thursday from 8:30 AM to 4:00 PM, Friday from 8:30 AM to 6:00 PM, and is closed on Saturdays and Sundays.
Does Home Federal Bank provide online and mobile banking options?
Yes, Home Federal Bank offers online banking and has mobile apps available for Android and iOS devices.
Are there any accessibility features available at Home Federal Bank?
Yes, the bank has wheelchair accessible entrances and parking, as well as a drive-through service.
Does Home Federal Bank require appointments for banking services?
No, Home Federal Bank does not require appointments for banking services.
What nearby places can I visit around Home Federal Bank?
Near Home Federal Bank, you can visit the South Knoxville Branch Library, Stanton Optical for eye care, and several restaurants like Acapulco Mexican Restaurant and Hungry Howies Pizza.
Is there a library near Home Federal Bank where I can visit after banking?
Yes, the South Knoxville Branch Library and Knox County Public Library, South Knoxville Branch are nearby for convenient visits after your bank appointments.
Can I get automotive services near Home Federal Bank?
Yes, Take 5 Oil Change and U-Haul Neighborhood Dealer are located nearby for your automotive maintenance and rental needs.
Does Home Federal Bank offer help with home loans?
Yes, Home Federal Bank provides various home loan options including mortgage loans, home equity loans, and home equity lines of credit.