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A full-service banking institution based in Knoxville since 1924, Home Federal Bank offers a complete line of personal, home, business and commercial banking services. From mortgage and consumer loans, checking and savings plans and accounts, personal and business trusts and investment planning—to retail services, ATM/Debit cards, credit cards, a mobile app and easy, convenient online banking, Home Federal is here to serve our customers’ diverse financial needs.
Details
- Requires appointmentNot available
- Drive-throughAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
44 reviews
5 stars
40
4 stars
1
3 stars0
2 stars0
1 star
3
- HHHeather HackneyDec 9, 20255.0Sara has been very helpful to us with the estate checking account and answered all our questions. She is a delight to work with!
- IEIrna EscaleraDec 8, 20255.0Judy and Suzie were so helpful with my husband at the the bank:)
- GBGreg BlankenshipNov 24, 20255.0Home Federal Bank they care about their customers and protect them. I very much appreciate with The friendly staff and all that the bank does for me.!
- RWRebecca WatrousNov 21, 20255.0This branch of Home Federal is really great. I've worked with both Dexter and Sara, who are very kind and patient. Additionally, they are very kind to my elderly mother, who can be pretty particular about what she wants.
- DODebra OglesbyNov 18, 20255.0I love this branch on Merchants. Everyone has great customer service skills. Very friendly and knowledgeable about our transactions. Extremely helpful Dexer, Christa and Sara are assets to the branch. The tellers are very friendly. I thank them for what they do for me and my husband.
Frequently Asked Questions About Home Federal Bank
What are the regular in-branch hours for Home Federal Bank at the Merchants Branch?
The bank is open Monday through Friday from 8:30 AM to 4:00 PM, except on Fridays when it stays open until 6:00 PM. The branch is closed on Saturdays and Sundays.
Does Home Federal Bank offer drive-through services and what are the hours?
Yes, the drive-through at the Merchants Branch operates Monday through Thursday from 8:00 AM to 4:00 PM, and on Friday from 8:00 AM to 6:00 PM.
Is Home Federal Bank accessible for customers with disabilities?
Yes, the bank has wheelchair accessible entrances and parking to accommodate customers with disabilities.
What types of personal banking products does Home Federal Bank offer?
Home Federal Bank offers checking accounts, savings accounts, money market accounts, certificates of deposit, personal loans, auto loans, student loans, debit cards, and online/mobile banking services.
Does Home Federal Bank provide business banking services?
Yes, they offer business checking accounts, business loans, commercial loans, and other commercial banking services tailored to business customers.
How can I contact Home Federal Bank if I have questions or need support?
You can reach them via their email at contactus@homefederaltn.com or by phone at +1 865-546-0910 or +1 865-688-3451.
Are there any holiday closures I should be aware of when planning a visit to Home Federal Bank?
Yes, the bank is closed on major holidays including November 11, 2025 (Veterans Day), November 27, 2025 (Thanksgiving), and December 25, 2025 (Christmas).
What are some nearby banks if I need alternative banking options near Home Federal Bank?
Nearby banks include First Tennessee Bank and First Horizon Bank, both located close to the Home Federal Bank Merchants Branch.
What nearby dining options are available near Home Federal Bank for a quick meal?
Nearby dining options include Taco Bell for fast food, Nixon's Deli for sandwiches, Domino's Pizza, and Baskin-Robbins for ice cream.
Are there any notable attractions or places of interest near Home Federal Bank?
Yes, the Great Smoky Mountains National Park is nearby, providing a beautiful destination for outdoor activities before or after your banking visit.