Catering to personal and small business financial needs since 1877, Commercial Bank and Trust Company is a unique full-service bank, distinguished by its impeccable customer service and refined atmosphere. With ten branches located throughout Memphis, Paris, Union City, and Jackson, Tennessee, Commercial Bank stands ready to put more than a century's worth of tradition to work for you. In addition to a variety of checking, savings, and retirement programs, the bank also offers competitive rates on interest-bearing accounts, money market accounts, mortgages, home equity loans, and commercial and business loans.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.