As a not-for-profit financial cooperative, Fortera’s focus will always be on serving people, not shareholder profit. Simply put, we value members over numbers. Our approachable, casual nature lacks the stuffiness of traditional banking. We have a reputation for finding a way to help people achieve their goals in the face of financial obstacles. With so many important decisions to make, we think it’s nice being able to get insight from people you can relate to and trust.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.