Established in 1934, ECU is a not-for-profit financial cooperative serving areas of Northeast Tennessee, Southwest Virginia, and East Texas. Placing members' financial needs first, ECU employees focus on exceptional member service and offering products and services that exceed members' expectations. Funds are federally insured for up to $250,000 by NCUA. Member Equal Housing Lender. Equal Opportunity Employer.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.