BankStar Financial has been sharing bright moments for quite some time with Brookings, Elkton, and Volga as one of the first community banks to take root in the county. While we're ready to help individuals and businesses achieve their largest goals, it's the everyday moments we share with our customers, employees, and communities that make our jobs worthwhile.
As a locally-owned bank, we do things differently because the outcome of our work matters to the people and places we care for most. We take pride in lifting up and enhancing our communities through good work, strong partnerships, and community involvement because at BankStar Financial, that's what it means to Bank on the Bright Side™️.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.